Reservations Consultant (APAC) #10492

ANRADUS PTE. LTD.; Singapore; On-site; SGD 27,000 - 45,000; Full time

Job summary

ANRADUS PTE. LTD. in Singapore is seeking a Reservations Consultant (APAC) to manage corporate and traveller enquiries, coordinate long-stay bookings, and liaise with property partners. The role is based in Tanjong Pagar with standard 9am-6pm hours, five days a week.

Experience in reservations, hospitality, serviced apartments, or travel services is preferred, with training provided for those new to the field. If you are organised, capable of multitasking, and customer‑facing, apply now.

Qualifications

• Experience in reservations, hospitality, serviced apartments, or travel-related services is preferred.
• Training will be provided for candidates without relevant experience.
• Strong organisational and time management skills.
• Able to handle multiple tasks in a fast-paced environment.

Responsibilities

• Receive and review enquiries from corporate clients, relocation agencies, travel management companies, and travellers to understand booking needs.
• Record and manage enquiries in the CRM system, ensuring accuracy.
• Work with property partners to identify suitable options meeting policies.
• Arrange customised long-stay bookings for corporate travellers.
• Follow up with clients to secure bookings and improve conversion rates.
• Serve as the main contact for travellers and respond with booking options.
• Handle booking administration and provide check-in details on time.
• Address travel enquiries and issues with service providers.
• Coordinate with finance to ensure invoices issued on time.
• Support team leader and regional director with projects.

Skills

CRM systems

Reservations experience

Job description

Job Description

Industry/ Organization Type: Hospitality

Position Title: Reservations Consultant (APAC)

Working Location: Tanjong Pagar

Working Hours: 5 days (Mon - Fri, 9.00am - 6.00pm)

Salary Package: Basic Salary up to $4,000 + Quarterly Performance Bonus

Duration: Permanent Role

Key Responsibilities

• Receive and review enquiries from corporate clients, relocation agencies, travel management companies, and travellers to understand their booking needs and preferences.
• Record and manage enquiries in the Customer Relationship Management (CRM) system, ensuring all information is accurate and up to date.
• Work with property partners to identify suitable options that meet travellers' needs and comply with corporate travel policies.
• Arrange customised long-stay bookings for corporate travellers in accordance with client service agreements and company procedures.
• Follow up with clients and enquiries proactively to secure bookings and improve conversion rates.
• Serve as the main point of contact for travellers, respond to enquiries, and recommend suitable booking options when required.
• Handle booking administration, ensure reservations are accurately confirmed, and provide check-in details to travellers on time.
• Address enquiries and issues raised by travellers during their stay, working with service providers to resolve them.
• Coordinate with the finance team to ensure booking invoices are prepared accurately and issued on time.
• Support the Reservations Team Leader and Regional Director with projects and other assigned tasks.

• Experience in reservations, hospitality, serviced apartments, or travel-related services is preferred.
• Strong organisational and time management skills, with the ability to prioritise tasks effectively.
• Able to handle multiple tasks and work efficiently in a fast-paced environment.
• Candidates without relevant experience are welcome to apply, as training will be provided.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131