Relationship Management Coordinator

ICE; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

ICE Data Services is seeking a Relationship Manager Coordinator, Desktops, to drive revenue growth for ICE Desktop services across the APAC region, engaging with global and regional financial institutions and corporates. The role emphasizes building and expanding client relationships and coordinating internal teams to deliver client initiatives.

The ideal candidate holds a Bachelor's degree with 2+ years in financial services and client-relationship experience, and shows self-motivation and a

Qualifications

• Bachelor's degree is required.
• 2+ years of experience working within the financial services industry.
• 2+ years of client relationship experience.
• Self-driven, motivated and proactive.
• A client-centric, advisory type mentality (as opposed to purely transactional account management).
• Fluency in English and proficiency in Hindi is an advantage when dealing with Hindi-speaking clients.

Responsibilities

• Grow revenue on ICE Desktops suite of products (e.g.: ICE Connect, ICE Chat Compliance services, ICE Options Analytics) within the APAC region.
• Maintain and expand the existing APAC revenue base while proactively mitigating risks and preventing revenue erosion.
• Coordinate internal resources to ensure successful execution of client initiatives and effective resolution of client issues.
• Grow key client relationships with existing users through platform training, floor walks, and serving as the main liaison for major client inquiries.

Skills

Client relationship management

Communication skills

Self-driven

Proactive mindset

English fluency

Hindi language (advantage)

Education

Bachelor's degree

Job description

ICE Data Services presents a unique opportunity for a Relationship Manager Coordinator, Desktops, to join a team responsible for meeting sales quotas and existing customer revenue retention goals. They will be responsible for growing the suite of ICE Desktop services by working with global and regional Financial Institutions and Corporates in the APAC region.

Responsibilities

• Responsiblefor growing revenue on ICE Desktops suite of products (e.g.: ICE Connect, ICE Chat Compliance services, ICE Options Analytics) within the APAC region (and/or assigned accounts).
• Accountable for maintaining and expanding the existing APAC revenue base while proactively mitigating risks and preventing revenue erosion.
• Service as a key coordinator of internal resources to ensure successful execution of client initiatives and effective resolution of client issues.
• Responsible for growing key client relationships with existing users through platform training, floor walks, as well as becoming the main liaison for major client enquiries

Knowledge and Experience

• Bachelor's degree is required.
• 2+ years of experience working within the financial services industry
• 2+ years of client relationship experience.
• Self-driven, motivated and proactive
• A client-centric, advisory type mentality (as opposed to purely transactional account management)
• This role requires Fluency in English and proficiency in Hindi is an advantage, as this role involves communication with clients whose primary working language is Hindi.