Relationship Management Coordinator

Intercontinental Exchange Holdings, Inc.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Intercontinental Exchange Holdings, Inc. is seeking a Relationship Manager Coordinator, Desktops, to drive revenue growth across ICE Desktops products in the APAC region.

The role focuses on expanding current client relationships, coordinating internal resources, and ensuring successful delivery of client initiatives. The ideal candidate holds a Bachelor's degree and 2+ years in financial services with a client relationship background.

Qualifications

• Bachelor’s degree required.
• 2+ years of experience in financial services.
• 2+ years of client relationship experience.
• Self-driven, motivated and proactive.
• Client-centric advisory mentality (not purely transactional).
• Fluency in English; Hindi proficiency is an advantage.

Responsibilities

• Grow revenue on ICE Desktops products (e.g., ICE Connect, ICE Chat Compliance, ICE Options Analytics) within APAC.
• Maintain and expand APAC revenue base; mitigate risks and prevent revenue erosion.
• Coordinate internal resources to ensure successful client initiatives and resolve issues.
• Liaise with major client enquiries and strengthen relationships with existing users through training and outreach.

Skills

Relationship management

Revenue growth

Cross-functional coordination

English fluency

Hindi language (advantage)

Education

Bachelor's degree

Job description

Job Description

Job Purpose

ICE Data Services presents a unique opportunity for a Relationship Manager Coordinator, Desktops, to join a team responsible for meeting sales quotas and existing customer revenue retention goals. They will beresponsiblefor growing the suite of ICE Desktop services by working with global and regional Financial Institutions and Corporates in the APAC region.

Responsibilities

• Responsiblefor growing revenue on ICE Desktops suite of products (e.g.: ICE Connect, ICE Chat Compliance services, ICE Options Analytics) within the APAC region (and/or assigned accounts).
• Accountable for maintaining and expanding the existing APAC revenue base while proactively mitigating risks and preventing revenue erosion.
• Service as a key coordinator of internal resources to ensure successful execution of client initiatives and effective resolution of client issues.
• Responsible for growing key client relationships with existing users through platform training, floor walks, as well as becoming the main liaison for major client enquiries

Knowledge and Experience

• Bachelor’s degree is required.
• 2+ years of experience working within the financial services industry
• 2+ years of client relationship experience.
• Self-driven, motivated and proactive
• A client-centric, advisory type mentality (as opposed to purely transactional account management)
• This role requires Fluency in English and proficiency in Hindi is an advantage, as this role involves communication with clients whose primary working language is Hindi.