Relationship Management Coordinator

ICE Clear Europe Limited; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

ICE Clear Europe Limited is seeking a Relationship Manager Coordinator, Desktops to drive revenue growth for ICE Desktops products in APAC and manage relationships with financial institutions and corporates. You will coordinate internal resources to deliver client initiatives and resolve issues, while expanding the existing APAC revenue base.

The role requires a Bachelor's degree and 2+ years in financial services with at least 2 years in client relationships; English fluency is essential and

Qualifications

• Bachelor's degree is required.
• 2+ years of experience working within the financial services industry.
• 2+ years of client relationship experience.
• Self-driven, motivated and proactive
• A client-centric, advisory type mentality (as opposed to purely transactional account management)
• This role requires Fluency in English and proficiency in Hindi is an advantage, as this role involves communication with clients whose primary working language is Hindi.

Responsibilities

• Responsible for growing revenue on ICE Desktops suite of products (e.g.: ICE Connect, ICE Chat Compliance services, ICE Options Analytics) within the APAC region (and/or assigned accounts).
• Accountable for maintaining and expanding the existing APAC revenue base while proactively mitigating risks and preventing revenue erosion.
• Service as a key coordinator of internal resources to ensure successful execution of client initiatives and effective resolution of client issues.
• Responsible for growing key client relationships with existing users through platform training, floor walks, as well as becoming the main liaison for major client enquiries

Skills

Client relationships

Proactive

Advisory mindset

Fluent English

Hindi advantage

Education

Bachelor's degree

Job description

Job Description

Job Purpose

ICE Data Services presents a unique opportunity for a Relationship Manager Coordinator, Desktops, to join a team responsible for meeting sales quotas and existing customer revenue retention goals. They will beresponsiblefor growing the suite of ICE Desktop services by working with global and regional Financial Institutions and Corporates in the APAC region.

Responsibilities

• Responsiblefor growing revenue on ICE Desktops suite of products (e.g.: ICE Connect, ICE Chat Compliance services, ICE Options Analytics) within the APAC region (and/or assigned accounts).
• Accountable for maintaining and expanding the existing APAC revenue base while proactively mitigating risks and preventing revenue erosion.
• Service as a key coordinator of internal resources to ensure successful execution of client initiatives and effective resolution of client issues.
• Responsible for growing key client relationships with existing users through platform training, floor walks, as well as becoming the main liaison for major client enquiries

Knowledge and Experience

• Bachelor's degree is required.
• 2+ years of experience working within the financial services industry
• 2+ years of client relationship experience.
• Self-driven, motivated and proactive
• A client-centric, advisory type mentality (as opposed to purely transactional account management)
• This role requires Fluency in English and proficiency in Hindi is an advantage, as this role involves communication with clients whose primary working language is Hindi.