Regional Service Engineer

AGRAMKOW ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technical solutions provider is seeking a Service Manager based in Singapore to handle customer requests and provide technical support across the Asia Pacific Region. You will be responsible for on-site visits and maintenance advice for our cutting-edge products. The ideal candidate holds a technical degree and has relevant industry experience, particularly in automation and HVAC, and must communicate fluently in English.

Benefits

Comprehensive training provided

Opportunities for personal growth

Supportive work environment

Qualifications

• Degree in Electronics/Electrical/Mechatronics Engineering required.
• 1-3 years' experience in the industrial or automation project environment.
• Ability to understand PI diagrams and mechanical drawings is essential.
• Experience in the HVAC industry is a plus.

Responsibilities

• Manage incoming customer requests and provide technical support.
• Conduct on-site visits to customers for maintenance and installation.
• Collaborate with global colleagues on projects.
• Provide breakdown repairs and urgent support.

Skills

Technical education in Electronics/Electrical/Mechatronics Engineering

1-3 years experience in industrial/automation projects

Understanding of PI diagrams and mechanical drawings

Practical electrical knowledge

Familiarity with IoT4.0 and IIOT

Strong interpersonal skills

Fluent in spoken and written English

Team player

Education

Degree in Electronics/Electrical/Mechatronics Engineering

Job description

Duties and Responsibilities

With reference to the Service Manager in AGRAMKOW Asia Pacific, you will be responsible for incoming customer requests, while showcasing your specialization within the technical field. You secure urgent support, maintenance advice and breakdown repairs when needed and work independently as well as collaboratively with your global colleagues.

Your open‑minded and helpful approach shines, especially during on‑site customer visits, where you support and advise customers in any matter regarding maintenance of equipment, installation, or commissioning of our company's product range.

Skills and Experience

The right candidate for the job should be equipped with a relevant technical education, such as a degree in Electronics / Electrical / Mechatronics Engineering or similar.

• A minimum of 1-3 years' experience in an industrial or automation‑based project environment.
• Technically trained with ability to understand PI diagram, E‑plan and mechanical drawings is a must.
• Practical electrical knowledge with ability to install equipment/instrument independently.
• Familiar with IoT4.0 concepts and IIOT implementation is a plus.
• Experience of the HVAC industry would be desirable, but not essential.
• Strong interpersonal and communicative skills.
• Team player with collaboration with people of all levels both within and outside of the company.
• Fluent communication skill in spoken and written English is essential.
• Willing to travel within APAC regions

The position is based in Singapore, and you will be supporting customers mainly within the Asia Pacific Region. Comprehensive, thorough training and needed education will be provided in Singapore and at our head office in Denmark.

What We Offer

We offer an exciting workplace, within a fast‑growing industry, where we honor a positive mindset and find high collaboration as a natural part of the day. We foster a culture that values individual well‑being and encourages a healthy work‑life‑balance. We support each other and embrace creativity. We offer opportunities for personal growth and professional development, that not only values your contributions, but also invests in your continuous development, making work an enjoyable journey.

We invite candidates for interview on an ongoing basis and close the position once we have found the right Candidate for the job.

AGRAMKOW

For more than four decades, AGRAMKOW has served manufacturers of refrigerators, freezers, and air‑conditioning units all over the world. Based on our vast experience we provide reliable, high‑quality, end‑of‑line solutions to help our customers establish a key edge in fiercely competitive markets.

From individual charging, evacuation, and testing stations to complete production line information systems that integrate operating data. Our customers count on AGRAMKOW to pave the way to data‑driven production resulting in continuous quality and productivity improvements and better‑informed decision‑making.

At the heart of the AGRAMKOW's way of working our vision, is to be the most admired company in our industry for our applications expertise, partnership, productivity technologies and SMART solutions.

We are working across the globe, building partnerships to improve quality‑based performance for customers. We provide local support wherever our products are installed, and have support centers in Asia, Europe and Latin America. In addition, we have an extensive network of alliance partners worldwide.

Always in the vanguard of new performance technologies, AGRAMKOW has continually pioneered within new solutions in response to the rapidly changing needs of the consumers within commercial appliance and air conditioning industries.