Regional Sales Support Executive

EMPYRION DC PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading data center solutions provider in Singapore seeks a Sales Support Executive (Regional) to provide comprehensive sales operations support. This role includes managing RFIs/RFPs, maintaining CRM data integrity, and ensuring coordinates among teams for effective deal execution. Candidates should possess a Bachelor’s degree and 3–6 years of related experience in sales operations or bid management. Strong communication and project management skills are essential for success in this dynamic environment.

Qualifications

• 3–6 years of experience in sales operations, bid management, or pursuit support.
• Proficiency in managing RFx processes including RFI, RFP, RFQ.
• Knowledge of data center operations including capacity, SLAs, and interconnects.

Responsibilities

• Lead and manage RFx processes including planning and execution.
• Ensure CRM data integrity and pipeline hygiene.
• Coordinate complex deal timelines and stakeholder engagement.

Skills

Sales operations

Bid management

Project management

Written communication

Attention to detail

Education

Bachelor’s degree in Business, Engineering, Finance or related discipline

Tools

CRM tools (Salesforce or equivalent)

Microsoft Office Suite

Job description

Role Overview

The Sales Support Executive (Regional) will provide end-to-end pre-sales and sales operations support for strategic data center deals. This includes managing RFIs/RFPs, coordinating proposals, maintaining CRM data integrity, and orchestrating cross-functional collaboration to ensure timely and accurate deal execution.

Key Responsibilities

• Lead and manage RFx processes (RFI, RFP, RFQ) including planning, content curation, and submission governance.
• Maintain proposal assets and ensure client‑specific tailoring for hyperscale data centre opportunities.
• Coordinate complex deal timelines, stakeholder engagement, and approval workflows.
• Ensure CRM data integrity and pipeline hygiene for accurate forecasting.
• Prepare and process quotations, purchase orders, and invoicing in partnership with Finance.
• Serve as liaison between Sales and internal teams (Solutions, Operations, Legal, Marketing) for solution feasibility and contract management.
• Support customer meetings to clarify operational and process topics.
• Maintain dashboards, RFx calendars, and publish status updates for leadership.

Qualifications & Requirements

• Bachelor’s degree in Business, Engineering, Finance, or related discipline.
• 3–6 years of experience in sales operations, bid management, or pursuit support within data center, cloud, or infrastructure sectors.
• Proficiency in CRM tools (Salesforce or equivalent) and Microsoft Office Suite.
• Strong project management skills and ability to manage multiple priorities.
• Excellent written communication and attention to detail for proposal development.
• Knowledge of data center operations (capacity, SLAs, interconnects) and ability to translate technical inputs into customer‑ready responses.