Regional Sales KPI & Process Lead (Shipping)

GMP Technologies; Singapore; On-site; SGD 55,000 - 95,000; Full time

Job summary

GMP Technologies is seeking a Senior/Executive in Regional Shipping to support Sales KPI management, dashboard rollout, and SOP change management across multiple countries. You will work with global CRM, data analytics, and productivity tools to improve data quality and process efficiency.

You will collaborate with stakeholders across geographies, help implement webforms, and assist in training on non-CRM processes. Shipping industry experience is preferred.

Qualifications

• Bachelor's degree or equivalent in business, maritime, logistics or data analytics.
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Responsibilities

• Support Sales KPI tracking, performance analysis and continuous improvement actions.

Skills

Sales KPI management

Dashboard rollout

Stakeholder management

CRM / case management

Data analysis

Excel (Pivot, vlookup)

Power BI / Tableau

Process improvement

Webform design

Education

Bachelor's degree in Business Admin / Maritime / Supply Chain / Data Analytics

Tools

Power BI

Tableau

Excel

CRM systems

Job description

GMP Technologies is seeking a Senior/Executive in Regional Shipping to support Sales KPI management, dashboard rollout, and SOP change management across multiple countries. You will work with global CRM, data analytics, and productivity tools to improve data quality and process efficiency.

You will collaborate with stakeholders across geographies, help implement webforms, and assist in training on non-CRM processes. Shipping industry experience is preferred.