Regional EUC Delivery Lead (APAC)

Eames Consulting Group; Singapore; On-site; SGD 300,000 - 420,000; Full time

Job summary

Eames Consulting Group is guiding a premier financial institution’s Singapore hub through a major modernization of its enterprise technology landscape. This senior leadership role owns the regional End User Services roadmap, bridging business units with global IT to modernize the digital workplace, optimize IT budgets, and ensure the delivery of next-generation productivity technologies.

You will direct lifecycle investments, enable cross-functional collaboration, and lead large-scale programs

Qualifications

• Minimum 10 years of progressive leadership in IT service delivery.
• Fluency in digital workplace ecosystems: endpoint management (MDM/Intune), zero-trust remote access, and enterprise collaboration suites.
• Strong track record of IT budget control, capacity planning and forecasting.
• Exceptional communication and negotiation to align technical teams with executives.
• Bachelor’s or Master’s in Technology/Engineering/Business; ITIL/PMP/Agile or MS 365 Enterprise certs are valued.

Responsibilities

• Direct the lifecycle of workplace tech investments, forecasting regional demand and designing cloud-based workspaces and unified communications.
• Serve as chief tech liaison for regional business lines, translating requirements into scalable digital tools.
• Lead large-scale APAC deployment programs with governance and funding negotiations.
• Engage senior stakeholders and regional IT directors while upholding global security standards.
• Mentor a high-performing team with business-focused KPIs for user experience, uptime and cost efficiency.

Skills

Leadership

Digital workplace

Budgeting

Influencing skills

Education

Bachelor’s or Master’s in Tech/Eng/Business

ITIL/PMP/Agile or MS 365 certs

Tools

MDM/Intune

Zero-trust remote access

Microsoft 365 Enterprise

Job description

We are partnering with a premier global financial institution undergoing a massive modernization of its enterprise technology landscape. Their Singapore office serves as the critical technology hub for the APAC region, driving IT strategy, infrastructure integration, and digital transformation for tens of thousands of corporate users.

This is a senior leadership position sitting at the intersection of business strategy and technology execution. You will take ownership of the regional End User Services (EUS) roadmap, acting as the definitive bridge between corporate business units and global IT. Your mandate is to modernize the digital workplace, optimize substantial IT budgets, and ensure the seamless delivery of next-\u2011generation productivity technologies.

Core Mandates

• Portfolio Strategy & Financial Control: Direct the entire lifecycle of workplace technology investments. You will forecast regional demand, manage the annual budget, and design service roadmaps that heavily leverage cloud-\u2011based workspaces, zero-\u2011trust architectures, and unified communication platforms.
• Enterprise Enablement: Serve as the chief technology liaison for regional business lines. You will translate complex operational requirements into scalable, secure, and intuitive digital tools that actively boost workforce productivity and revenue generation.
• Large-\u2011Scale Program Delivery: Spearhead major deployment initiatives across APAC. This requires hands-\u2011on project governance, rigorous financial tracking, and continuous negotiation with international headquarters to secure necessary funding and engineering resources.
• Executive Stakeholder Engagement: Build consensus among senior business leaders and regional IT directors. You will represent the region's interests while ensuring strict adherence to overarching global security and governance standards.
• Team Leadership & Optimization: Mentor a high-\u2011performing squad of technical specialists. Establish clear, business-\u2011centric KPIs (focusing on user experience, platform uptime, and cost efficiency) and foster a culture of continuous operational improvement.

What You Bring

• Leadership Experience: A minimum of 10 years of progressive leadership in IT Service Delivery, specifically focusing on Enterprise End User Services within a complex, highly regulated multinational environment (banking, finance, or large-\u2011scale enterprise preferred).
• Domain Expertise: Deep technical fluency in modern digital workplace ecosystems, including endpoint management (MDM/Intune), zero-\u2011trust remote access frameworks, and enterprise collaboration suites.
• Commercial Acumen: Demonstrated track record of managing IT budgets, capacity planning, and resource forecasting across multiple business cycles.
• Influencing Skills: Exceptional communication and negotiation abilities, capable of aligning highly technical engineering teams with non-\u2011technical business executives. Experience navigating cross-\u2011cultural corporate environments and collaborating with international headquarters is highly advantageous.
• Credentials: A Bachelor’s or Master’s degree in Technology, Engineering, or Business. Relevant industry certifications (ITIL, PMP, Agile) or technical credentials (Microsoft 365 Enterprise) are highly regarded.