Regional Account Manager: Growth & Client Success

BETTERINGCO PTE. LTD.; Singapore; Sur place; SGD 70 000 - 100 000; Plein temps

Résumé du poste

BETTERINGCO PTE. LTD. in Singapore seeks a client success professional to manage the full lifecycle of enterprise accounts across Singapore, Malaysia and China.

You will lead onboarding, renewals, retention and growth, building trusted relationships and aligning solutions with evolving client needs. You will collaborate with sales, product and delivery teams to ensure seamless onboarding, drive account health and identify upsell opportunities, while maintaining high standards of service and

Qualifications

• Bachelor's degree or above is required.
• 3+ years of experience in client relationship management, client success, B2B sales or account management.
• Experience with KYC, AML, onboarding or professional services is preferred.

Responsabilités

• Lead and shape business development by qualifying leads, understanding client needs and identifying growth opportunities.
• Manage KYC assessment and end-to-end onboarding, coordinating documentation and internal processes for a smooth client experience.
• Oversee a portfolio of corporate clients, build strong relationships with key stakeholders and coordinate solutions with internal teams.
• Monitor account health, manage renewal discussions and implement retention actions to reduce churn.
• Identify upsell and cross-sell opportunities to enhance client value and portfolio revenue growth.

Connaissances

Client relationship management

B2B sales

Account management

KYC/AML

Onboarding

Cross-functional collaboration

Communication skills

Formation

Bachelor's degree

Description du poste

BETTERINGCO PTE. LTD. in Singapore seeks a client success professional to manage the full lifecycle of enterprise accounts across Singapore, Malaysia and China.

You will lead onboarding, renewals, retention and growth, building trusted relationships and aligning solutions with evolving client needs. You will collaborate with sales, product and delivery teams to ensure seamless onboarding, drive account health and identify upsell opportunities, while maintaining high standards of service and