Refunds & Card Operations Specialist

NETWORK FOR ELECTRONIC TRANSFERS (SINGAPORE) PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A financial services company in Singapore is looking for a candidate to process cashcard refunds and support investigations. Responsibilities include handling various refund cases, preparing documentation, and performing administrative tasks. The ideal applicant should have a diploma and at least one year of relevant experience, along with proficiency in Microsoft Office and excellent communication skills.

Qualifications

• Minimum 1 year of administrative or operational experience.
• Strong team player with effective collaboration skills.

Responsibilities

• Handle all CashCard, NFP, and VCC refunds including lost & found cases.
• Assist with police investigations and fulfill related requests.
• Prepare refund letters and perform data entry tasks.
• Pack documents for warehouse storage.
• Carry out any other work duties as assigned.

Skills

Microsoft Office proficiency

Effective collaboration

Excellent communication

Proficient in English

Education

Diploma in any discipline

Job description

A financial services company in Singapore is looking for a candidate to process cashcard refunds and support investigations. Responsibilities include handling various refund cases, preparing documentation, and performing administrative tasks. The ideal applicant should have a diploma and at least one year of relevant experience, along with proficiency in Microsoft Office and excellent communication skills.