Receptionist (With School Experience)

V-SWIFT PTE. LTD.; Singapore; On-site; SGD 25,000 - 33,000; Full time

Job summary

V-SWIFT PTE. LTD. in Singapore is seeking a friendly receptionist to greet visitors, manage the front desk, and support school staff with daily administrative tasks.

The role requires strong English communication, courteous customer service, and the ability to multitask in a busy environment. Prior school experience is a plus, with CPR/first-aid certification preferred.

Qualifications

• 3 GCE O-Level passes or higher with a pass in English.
• More than two years of receptionist experience.
• Experience in a school environment.
• First-aid/CPR certification preferred.
• Experience with MS Office applications (Excel, Word).
• Strong English communication and customer service skills.

Responsibilities

• Greet visitors and assist contractors/vendors.
• Assist pupils with needs and escalate serious cases to staff.
• Handle incidents with pupils vomiting or soiling clothes and uniform issues.
• Print and pass Early Dismissal Forms to parents.
• Answer phone queries and pass messages to staff in a timely manner.
• Issue and collect keys to staff/students/vendors; manage mail and deliveries.
• Maintain office forms, cabinets and keep forms current.
• Operate office equipment (fax, photocopier) and perform ad-hoc admin duties.

Skills

English communication

Customer service

Interpersonal skills

Multitasking

Problem solving

Teamwork

Initiative

Calm under pressure

Education

GCE O-Level (English)

Tools

MS Office (Excel Word)

Job description

The Services required are set out as follows:

Reception Duties:

• Receiving visitors and render assistance tocontractors/ vendors.
• Render assistance to walk-in pupils’ needs and simplenon-life threatening first-aid support at the sickbay. To elevate to officestaff immediately if it is beyond superficial cases.
• Handle situations when pupils vomit and soil theirclothes, loan of uniforms, ad-hoc sewing of buttons on uniform, etc.
• Print and pass the Early Dismissal Form to parents.

Phone Call Duties:

• Handing phone calls on queries, feedbacks and requests.
• Taking messages and ensuring they are passed to theappropriate staff member in time.

Front Desk Duties:

• Issue and collection of keys to staff/students/vendors.
• Manage incoming/outgoing mails and deliveries. (record,sort & distribute daily mail).
• Maintain resource files required for counter duty.
• Maintain the forms cabinet in the office. All formsmust be current and to be replenished constantly.
• Operate office equipment like fax, photocopier, etc.
• Ad-hoc simple administrative duties that may beassigned by the school.

The Personnel should preferably have the followingqualifications, skills and experience:

• a) 3 GCE ‘O’ Level passes or more, with a pass inEnglish.
• b) More than two years of experience working as areceptionist.
• c) Similar working experience in a school environment.
• d) Preferably have a valid first-aid with CPR certification.
• e) Experience in using MS Office Applications e.g. Excel,Word etc.
• f) Communicate well in English.
• g) Good interpersonal and customer service skills withpatience and ability to remain calm during challenging situations.
• h) Posses inititate, good problem solving skills andability to multitask during peak period.
• i) Able to work independently as well as in a team withprofessional ethics.