Receptionist/Front Desk Concierge

Inter Island Group Pte Ltd.; Singapore; On-site; SGD 26,000 - 36,000; Full time

Job summary

Inter Island Group Pte Ltd. is seeking a front desk hospitality professional to greet visitors, provide directions, and handle inquiries. The role involves coordinating with internal teams to ensure timely responses and maintaining guest records with accuracy.

The ideal candidate holds a diploma with at least 2 years in hospitality, displays a positive attitude, and is willing to work shifts including weekends and public holidays to support guest services.

Qualifications

• Diploma holder with at least 2 years of relevant experience in the hospitality sector.
• Positive and warm personality with a strong service mindset and patient with elderly.
• Willing to work on shift arrangement, including weekends and public holidays.

Responsibilities

• Respond to phone, online queries from visitors and guests, handling visitors’ registration.
• Providing visitors with the necessary information and directions.
• Greet all visitors and guests, serving as the primary point of contact for their needs, from providing directions to communicating their requests or queries with the relevant internal teams to ensure a timely response.
• Perform administrative work such as handling billing, updating guest records.
• Managing facilities bookings, preparing shift handover and managing reports.

Skills

Positive attitude

Customer service

Interpersonal skills

Good communication

Education

Diploma holder

Job description

Job Responsibilities

• Respond to phone, online queries from visitors and guests, handling visitors’ registration

• Providing visitors with the necessary information and directions.

• Greet all visitors and guests,serving as the primary point of contact for their needs, from providing directions to communicating their requests or queries with the relevant internal teams to ensure a timely response.

• Perform administrative work such as handling billing, updating guest records.

• Managing facilities bookings, preparing shift handover and managing reports.

Job Requirements

• Preferably a Diploma holder with at least 2 years of relevant experience in the hospitality sector.

• Positive and warm personality with a strong service mindset and patient with elderly.

• Willing to work on shift arrangement, including weekends and public holidays.