Front Desk Concierge: Caring Hospitality for Residents

STAFFKING PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

STAFFKING PTE. LTD. is seeking a friendly front desk professional to warmly welcome residents, visitors and guests in a reception capacity.

You will handle calls, online enquiries and registrations, delivering accurate information and directions while coordinating with internal teams for timely follow-up. Ideal candidates will have hospitality or front desk experience, excellent communication and organisational skills, and the ability to work independently or with others.

Qualifications

• Relevant hospitality or front desk experience is a plus.
• Professional, well-presented and personable with a passion for service.
• Warm, patient and empathetic when interacting with elderly residents and families.
• Good communication, administrative and organisational skills.
• Able to work independently as well as collaboratively with different teams.
• Comfortable working on a roster, including weekends and public holidays.
• Positive attitude, responsible and attentive to details.

Responsibilities

• Welcome and assist residents, visitors and guests, providing a warm and professional first point of contact.
• Handle phone calls, online enquiries and visitor registrations efficiently.
• Provide accurate information, directions and assistance to residents, families and visitors.
• Attend to residents' and guests' requests and coordinate with relevant internal teams for timely follow-up.
• Perform administrative duties including billing, maintaining guest records, facility bookings and shift handovers.
• Prepare daily or periodic reports and ensure accurate and effective handover between shifts.
• Support the smooth day-to-day operations of the front desk.
• Carry out any other duties as assigned by Management.

Skills

Customer service

Front desk

Communication

Administration

Organisation

Teamwork

Rostered shifts

Job description

STAFFKING PTE. LTD. is seeking a friendly front desk professional to warmly welcome residents, visitors and guests in a reception capacity.

You will handle calls, online enquiries and registrations, delivering accurate information and directions while coordinating with internal teams for timely follow-up. Ideal candidates will have hospitality or front desk experience, excellent communication and organisational skills, and the ability to work independently or with others.