Receptionist cum Admin Assistant

SUNNYHILL ACE PTE. LTD.; Singapore; Sur place; SGD 36 000 - 48 000; Plein temps

Résumé du poste

SunnyHill Ace Pte. Ltd. is seeking a full-time Front Desk Assistant for a school campus in Singapore. The role focuses on a welcoming frontline reception, customer service, and basic administrative tasks for staff, students, and visitors.

You will handle counter operations, phone inquiries, mail distribution, and assist students in the sick bay. Strong English and basic IT skills are required, with 42 hours per week and adaptive school calendar hours.

Qualifications

• Fluent in written and spoken English with strong communication and organizational skills.
• Proficient in basic computer software including Microsoft Office and email management.

Responsabilités

• Frontline Reception & Customer Service (80% of the time) at the General Office counter for staff, students and visitors.
• Handle incoming calls, walk-in inquiries, and vendor deliveries.
• Assist students who feel unwell and supervise the school sick bay.
• Administrative Support (20% of the time): verify documents, update records, manage mail, and maintain filing systems.
• Oversee sick bay supplies, stationery levels, and archiving tasks.
• Perform any additional duties assigned by the School Administration Team.

Connaissances

Fluent English

Formation

Four GCE O Level passes

Outils

Microsoft Office

Description du poste

Working Hours & Commitment

This is a full-time position requiring 42.0 hours per week (excluding lunch breaks) with adaptive hours based on the school calendar:

• During School Term:Mondays to Thursdays: 6:30 AM – 3:30 PM (Includes a 30-minute lunch break)Fridays: 6:30 AM – 3:00 PM (Includes a 30-minute lunch break)
• During School Holidays:Mondays to Thursdays: 7:00 AM – 4:00 PM (Includes a 30-minute lunch break)Fridays: 7:00 AM – 3:30 PM (Includes a 30-minute lunch break)
• Rest Days: Off on Saturdays, Sundays, and all gazetted public holidays.

Core Responsibilities

1. Frontline Reception & Customer Service (80% of the time)

• Counter Operations: Manage the frontline service counter at the General Office, addressing requests from internal staff, students, and external visitors.
• Communications: Handle incoming phone calls, manage walk-in public inquiries, and receive vendor deliveries.
• Student Welfare: Assist and look after students who feel unwell or are resting in the school sick bay.

2. Administrative Support (20% of the time)

• Data & Records: Verify incoming documents, update database records, log lost-and-found items, and manage outgoing mail distributions.
• Logistics & Maintenance: Supervise sick bay supplies, monitor office stationery stock levels, and perform regular digital or physical filing, organizing, and archival tasks.
• Ad-Hoc Work: Complete any operational duties assigned by the School Administration Team.

Job Requirements

• Education: Preferably a minimum of four GCE ‘O’ Level passes or equivalent certifications.
• Technical Literacy: Proficient in basic computer software, including Microsoft Office (Word, Excel, PowerPoint) and electronic mail management.
• Core Competencies: Fluent in spoken and written English, with strong communication, writing, and file organizational skills.
• Physical Fitness: Must be physically fit as the role involves active movement across different parts of the school compound.
• Preferred Advantages: Prior experience in frontline customer service or possessing a valid First Aid Certification is highly beneficial.