Receptionist (Beauty & Wellness)

Jia Le Tcm Wellness; Singapore; On-site; SGD 31,000 - 47,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Career development opportunities

Work-life balance initiatives

Collaborative company culture

Job summary

Jia Le TCM Wellness PTE.LTD in Singapore is seeking a friendly receptionist to greet patients and visitors, answer calls, schedule appointments, and assist with general administrative tasks in a healthcare setting.

You will maintain medical records, handle data entry, and ensure the reception area remains organized and welcoming. The role offers opportunities for career development and a collaborative team culture.

Qualifications

• Experience in healthcare or customer service preferred.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking skills.
• Proficient with computer applications, including Microsoft Office.

Responsibilities

• Greet patients and visitors in a friendly, professional manner.
• Answer and direct incoming calls to the appropriate departments.
• Schedule and manage patient appointments, confirm changes.
• Maintain and organize medical records both physical and electronic.
• Handle data entry, filing, and photocopying tasks.
• Provide general customer service and address patient queries.
• Keep the reception area well-organized and presentable.

Skills

Communication skills

Organization

Healthcare experience

Team player

Customer service

Tools

Microsoft Office

Job description

What you\'ll be doing

• Greeting and welcoming patients and visitors in a friendly and professional manner


• Answering and directing incoming phone calls to the appropriate departments or personnel


• Scheduling and managing patient appointments, including confirming appointments and communicating any changes


• Maintaining and organising medical records and patient files, both physical and electronic


• Assisting with various administrative tasks, such as data entry, filing, and photocopying


• Providing general customer service support to patients and addressing their queries or concerns


• Ensuring the reception area is well-organised and presentable at all times

What we\'re looking for

• Strong communication and interpersonal skills, with the ability to interact with patients and colleagues in a friendly and professional manner


• Excellent organisational and multitasking abilities, with a keen attention to detail


• Experience in a healthcare or customer service environment is preferred


• Proficient in using computer applications, such as Microsoft Office suite


• A positive, team-oriented attitude and the ability to work collaboratively

What we offer

At JIA LE TCM WELLNESS PTE.LTD, we are committed to providing our employees with a supportive and rewarding work environment. Some of the benefits you can expect include:

• Competitive salary and performance-based bonuses


• Opportunities for career development and growth


• Work-life balance initiatives, such as flexible scheduling and paid time off


• A collaborative and inclusive company culture