Receptionist (Beauty & Wellness)

JIA LE TCM WELLNESS PTE. LTD.; Singapore; On-site; SGD 36,000 - 47,000; Full time

Benefits offered by this job

Competitive salary

Bonuses based on performance

Career development opportunities

Work-life balance initiatives

Job summary

JIA LE TCM WELLNESS PTE.LTD. is seeking a friendly receptionist to greet patients and visitors, answer calls, and coordinate appointments at our Singapore clinic.

You will maintain medical records, assist with general admin tasks, and ensure the reception area remains welcoming and organized for every guest visit.

Qualifications

• Excellent communication and interpersonal skills required.
• Strong organisational and multitasking abilities.
• Healthcare or customer service experience preferred.
• Proficient in Microsoft Office applications.

Responsibilities

• Greet and welcome patients and visitors in a friendly, professional manner.
• Answer and direct phone calls to relevant departments or personnel.
• Schedule and manage patient appointments and confirm changes.
• Maintain and organise medical records both physical and electronic.
• Support data entry, filing, and photocopying tasks.
• Provide general customer service and address patient queries.
• Keep the reception area well-organised and presentable at all times.

Skills

Communication

Interpersonal skills

Organisational skills

Multitasking

Microsoft Office

Tools

Microsoft Office

Job description

What you'll be doing

• Greeting and welcoming patients and visitors in a friendly and professional manner
• Answering and directing incoming phone calls to the appropriate departments or personnel
• Scheduling and managing patient appointments, including confirming appointments and communicating any changes
• Maintaining and organising medical records and patient files, both physical and electronic
• Assisting with various administrative tasks, such as data entry, filing, and photocopying
• Providing general customer service support to patients and addressing their queries or concerns
• Ensuring the reception area is well-organised and presentable at all times

What we're looking for

• Strong communication and interpersonal skills, with the ability to interact with patients and colleagues in a friendly and professional manner
• Excellent organisational and multitasking abilities, with a keen attention to detail
• Experience in a healthcare or customer service environment is preferred
• Proficient in using computer applications, such as Microsoft Office suite
• A positive, team-oriented attitude and the ability to work collaboratively

What we offer

At JIA LE TCM WELLNESS PTE.LTD, we are committed to providing our employees with a supportive and rewarding work environment. Some of the benefits you can expect include:

• Competitive salary and performance-based bonuses
• Opportunities for career development and growth
• Work-life balance initiatives, such as flexible scheduling and paid time off
• A collaborative and inclusive company culture