Receptionist - Ang Mo Kio

GAIN EMPLOYMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

GAIN EMPLOYMENT SERVICES PTE. LTD. is seeking a Front Desk/Administrative Officer to manage reception, greet visitors, and support general office duties in a school setting.

You will assist sick students, manage communications, and help with letters, certificates, and records, while maintaining a professional, organized front desk and collaborating with staff.

Qualifications

• Professional front desk/customer-facing skills.
• Ability to greet visitors and direct inquiries clearly.
• Capable of multitasking and prioritising tasks in a busy school office.

Responsibilities

• Maintain a neat reception area and assist visitors in person or by phone.
• Attend to sick students, provide basic care, and notify guardians when required.
• Process messages, issue letters/certificates, and manage mail and documents.
• Keep records of lost items, uniforms, keys, and take part in routine admin duties.
• Support staff with peak periods and handle routine office tasks as assigned.

Skills

Customer service

Reception duties

Communication

Time management

Multi-tasking

Teamwork

Tools

MS Office

Job description

Contract Period: 1 Nov 2026 to 31 Dec 2027 with an option to extend the contract for another year

Working hours:

• Mondays to Thursdays: 7:15am to 4:15pm, inclusive of 30 minutes lunch break.
• Fridays: 7:15am to 3:45pm, inclusive of 30 minutes lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Note: The Authority may consider an hour lunch break, subject to exigencies of service and when this happens, the end working time shall be adjusted to end 30 minutes later

Scope of services:

Front Desk – General Office Duties:

• Maintain a neat and organised reception or counter service area
• Greet and assist all visitors (including students, parents, staff, guests, and suppliers) professionally, whether in person or over the phone. Take accurate messages and direct individuals to the appropriate staff members or locations as necessary.
• Attend to sick or injured students by:
  • Assisting unwell student to the sickbay,
  • Providing basic care and supervision,
  • Maintaining sickbay cleanliness and student injury records,
  • Processing early dismissals for unwell students, and
  • Contacting parents or guardians when required.
• Manage the recordings of lost and found items, spare uniforms, and record cash found.
• Handle incoming/outgoing mails and assist with dissemination of documents to students/parents
• Maintain proper record of key issuance to students and contractors

Administrative and Operational Support:

• Update and maintain staff contact list and movement chart for dissemination and to be displayed outside HOD and Staff Rooms.
• Assist with updating of pigeonholes in the General Office and outside HOD and Staff Rooms on a monthly basis.
• Assist to prepare and issue letters or certificates for student-related matters
• Notify teachers of their relief duties during school term
• Print and issue name tags for teachers/visitors
• Some knowledge and adherence to emergency protocols.
• Support administrative staff during peak periods
• Other duties such as track bus bookings, booking of facilities, photocopying, filing, scanning, data-entry, etc. whenever assigned. The job scope will be reviewed periodically as part of overall resource planning and deployment. Additional duties may be assigned by the Admin Manager and School Leaders as necessary. The deployed personnel must be adaptable, willing to multi-task, and able to work both independently and as part of a team.