Receptionist cum Administrative Assistant (Full-Time, Secondary School)

Sunnyhill Ace; Singapore; On-site; SGD 22,000 - 29,000; Full time

Job summary

Sunnyhill Ace is seeking a proactive receptionist to manage our front desk at Anderson Secondary School in Singapore. You will greet visitors, answer calls, route messages, and keep the office organized to ensure a welcoming school environment.

The role requires at least 3 years of reception/administrative experience in a secondary school setting, strong MS Office skills, and excellent customer service abilities. First Aid or WSQ Office Skills credentials are highly advantageous.

Qualifications

• Minimum qualification of GCE 'N' Levels or equivalent.
• 3+ years of receptionist/administrative experience in a secondary school setting.
• Proficient with MS Office (Word, Excel, PowerPoint).
• First Aid, WSQ in Office Skills/Workplace Literacy or similar credentials are advantageous.

Responsibilities

• Front Desk & Counter Operations: greet visitors, answer inquiries, route messages, and keep the office tidy.
• Student Sickbay Care: assist unwell students, manage early dismissals, update logs, coordinate with guardians.
• General Administration: update staff directories, organize pigeonholes, issue name tags, handle mail.
• Operational & Logistics Support: coordinate relief notifications, manage bus tracking files, bookings, and filing.
• Emergency & Safety: maintain awareness of safety protocols and respond calmly to incidents.

Skills

Customer service

Multitasking

Adaptability

Interpersonal skills

Education

GCE 'N' Levels

Tools

MS Office

Job description

Job Details

• Working Hours:Mondays to Thursdays: 7:15 AM – 4:15 PM (Inclusive of a 30-minute lunch break)Fridays: 7:15 AM – 3:45 PM (Inclusive of a 30-minute lunch break)Service is not required on Saturdays, Sundays, and gazetted public holidays.
• Location: Anderson Secondary School – 10 Ang Mo Kio St 53, Singapore 569206 (Near Ang Mo Kio MRT)

Job Description & Core Responsibilities

We are seeking an adaptable, proactive, and service-minded individual to manage our front desk operations and provide vital administrative support. You will multi-task across counter service, student care, and departmental operations to ensure a welcoming environment and smooth day-to-day school workflows.

• Front Desk & Counter Operations: Professionally greet and manage all school visitors, answer phone inquiries, route messages accurately, and maintain a neat general office environment.
• Student Sickbay Care: Administer basic care and supervision for unwell or injured students, handle early dismissals, update medical/injury logs, and promptly coordinate with parents or guardians.
• General Administration: Assist in updating staff contact directories, organizing staff pigeonholes, issuing security name tags, printing student certificates, and handling incoming/outgoing postal mails.
• Operational & Logistics Support: Coordinate internal relief duty notifications for teachers, process school bus tracking files, manage facility bookings, and handle general filing, data entry, scanning, or photocopying requests.
• Emergency & Safety Compliance: Maintain up-to-date awareness of standard school safety and emergency protocols to handle unexpected campus scenarios calmly.

Job Requirements

• Minimum Qualification: GCE ‘N’ Levels or equivalent certification.
• Required Experience: Minimum 3 years of experience working specifically as a Receptionist cum Administrative Assistant within a Secondary School setting.
• Technical Literacy: Proficient with computers and MS Office applications (Microsoft Word, Excel, and PowerPoint).
• Preferred Certifications: Possession of relevant industry credentials, such as First Aid certification, Office Skills, or a Workforce Skills Qualification (WSQ) in Office Skills/Workplace Literacy, is highly advantageous.
• Interpersonal Attributes: Excellent customer service skills, high adaptability to handle multi-tasking demands, and the ability to work cohesively within a structured team.