Receptionist

Beijing Language School; Singapore; On-site; SGD 22,000 - 31,000; Full time

Benefits offered by this job

Public holidays off

Staff discounts

Commission

Job summary

Beijing Language School is looking for a friendly candidate to support front desk operations, course consultations, and student registrations at our Singapore centre. You will handle enquiries, coordinate classes, and assist with enrollment processes while ensuring a positive experience for parents and students.

The role requires weekend availability and a 1-year contract. Training will be provided for those without prior experience, and the ideal candidate is bilingual in English and Chinese

Qualifications

• Minimum GCE O Level or equivalent.
• 1 year of relevant customer service experience would be advantageous.
• Training would be provided for candidates without relevant experience.
• Must be able to work on weekends.
• Commitment to a 1-year contract.
• Good attitude and willingness to learn.
• Bilingual in English and Chinese for Mandarin-speaking parents.

Responsibilities

• Handle walk-ins, phone, and email enquiries.
• Promote courses and provide course consultations to parents and students.
• Coordinate and facilitate classes for the centre.
• Handle admissions and registrations for students.

Skills

Customer service

Bilingual EN/CH

MS Office

Communication

Education

GCE O Level

Tools

Microsoft Office

Job description

Job Responsibilities:

• Handle walk-ins, telephone and email enquiries .

• Promote school course and provide course consultation to prospective parents and students.

• Coordinating and facilitating classes for the centre.

• Handle general administrative tasks pertaining to student and course registration matters.

• Responsible for new students enrollment daily.

• Follow up on sales enquiries with parents who enquire and collection of school fees.

• Take attendance and assign classrooms to teachers and students for daily course.

• Communicate with tutors, parents and/or students on starting classes or change of timing, and any other situation that may arise.

• Helping in creating advertising materials.

• Daily clean up of classrooms and work area.

• Perform any ad hoc basis as assigned by superior.

Job Requirements:

• Minimum GCE O Level or any related educational level.

• Minimum possess 1 year of relevant working experience in customer service role would be advantageous.

• Training would be provided for candidate that does not have relevant working experience.

• Must be able to work for both weekends.

• Able to commit full duration of the contract (1 year).

• Possess good working attitude and keen to learn.

• Bilingual in English and Chinese (in order to follow up on sales enquiries with Mandarin speaking parents in regards with the collection of school fees.)

• Proficient in Microsoft Office.

• Must love children and comfortable working around them.

• Those can start work immediate or within short notice would be advantage.

Working Location:

• Pasir Ris

• Sengkang

• Punggol

• Rivervale

• Waterway Point

• Jurong Point

• Bukit Batok

• Canberra Plaza

• Holland

Staff Benefits:

• Enjoy public holidays off

• Privilege discount for staff's children

• Commission

Working Hours :

• 5 days work week (including weekend)

• 44 hours within a week

• 1 year contract renewable