Front Desk Officer

VLIFE (BT) PTE. LTD.; Singapore; On-site; SGD 33,000 - 51,000; Full time

Job summary

VLIFE (BT) PTE. LTD. in Singapore is seeking a friendly Front Desk Officer to greet patients, manage enquiries and support the clinic team. You’ll be the first point of contact, ensuring a warm, efficient and professional experience for every visitor.

Ideal candidates have 2–3 years in reception or healthcare administration, strong communication, and the ability to handle sensitive information. Weekend/evening shifts may be required; cross-deployment to neighbouring clinics is possible.

Qualifications

• 2–3 years of experience in a receptionist, front desk, or healthcare administrative role.
• Proficiency in Microsoft Office and clinic management software.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Ability to handle sensitive patient information with discretion.
• Willingness to support neighbouring clinics through cross-deployment when required.
• Able to work shifts, including weekends and evenings when required.

Responsibilities

• Welcoming and assisting patients.
• Managing appointments and enquiries.
• Handling basic billing and administrative matters.
• Supporting a smooth patient journey.
• Working closely with our Doctors and clinic team.

Skills

Customer service

Warm interactions

Organised

Attention to detail

Team player

Tools

Microsoft Office

Clinic management software

Job description

Do you enjoy meeting people and making them feel welcome?

We're looking for a friendly, confident and organised Front Desk Officer to join our team. You'll be the first point of contact for our patients and play an important role in creating a warm and positive clinic experience.

You’ll Be Responsible For

• Welcoming and assisting patients.
• Managing appointments and enquiries.
• Handling basic billing and administrative matters.
• Supporting a smooth patient journey.
• Working closely with our Doctors and clinic team.

We’reLooking For Someone Who Is

• Warm, friendly and confident with people.
• Organised and attentive to detail.
• Proactive and responsible.
• A good team player.
• Customer service or front desk experience is an advantage.

If you enjoy people, take pride in great service and want to be part of a supportive team - we'd love to meet you.

Requirements

• 2-3 years of experience in a receptionist, front desk, or healthcare administrative role.
• Proficiency in Microsoft Office and clinic management software.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Ability to handle sensitive patient information with discretion.
• Willingness to support neighbouring clinics through cross-deployment when required.
• Able to work shifts, including weekends and evenings when required.