Front Desk / Receptionist

TRANSCEND PHYSIOTHERAPY PRIVATE LIMITED; Singapore; On-site; SGD 16,531 - 24,796; Part time

Job summary

TRANSCEND PHYSIOTHERAPY PRIVATE LIMITED is seeking a friendly and organized Clinic Receptionist (Part-Timer) to be the first point of contact for patients at our Singapore clinic. You will provide administrative support, manage registrations and payments, and help maintain a welcoming environment that reflects our patient-care commitments.

The role covers scheduling, enquiries, and daily clinic tasks, with working hours 10:00 am–4:00 pm on Mon, Tue, and Thu (plus 1 additional day) and 9:00

Qualifications

• Prior experience in clinic reception preferred.
• Positive, warm attitude and good vibe.
• Ability to manage registrations and payments.

Responsibilities

• Welcome patients as the first point of contact.
• Manage scheduling, rescheduling, and confirmations.
• Answer questions about services and clinics.
• Assist patients with registration and records.
• Maintain tidy reception and manage supplies.
• Coordinate patient flow with physiotherapists.

Skills

Friendly demeanor

Organized

Customer service

Team collaboration

Education

GCE O Level / N Level or ITE Certificate

Job description

We are seeking a friendly, organized, and highly motivated Clinic Receptionist (Part-Timer) to be the first point of contact for our valued patients. You will play a crucial role in ensuring the smooth and efficient operation of our clinic, providing administrative support, and creating a welcoming atmosphere that reflects our commitment to patient care.

Key Responsibilities

• Welcome Patients: Be the friendly first point of contact for everyone who comes into the clinic.
• Manage Appointments: Handle scheduling, rescheduling, and confirming appointments.
• Handle Enquiries: Answer patient questions about our services, appointments, and general clinic information.
• Patient Admin: Assist patients with registration, keep their records up-to-date, and manage payments.
• Keep Things Running: Ensure the reception area is tidy and welcoming, manage clinic supplies, and help with daily admin tasks like filing or scanning.
• Support the Team: Work closely with our physiotherapists to help coordinate patient flow and communication.

Working Hours: 10:00 am – 4:00 pm, Monday, Tuesday, and Thursday (KIV with additional 1day) and 9:00 am – 3:00 pm on alternate Saturdays. Open for discussion for working hours for Weekdays.

Requirements and Qualifications:

• Experience: Previous relevant experience is preferred.
• Positive Attitude: A genuinely warm, friendly, and positive outlook. We\'re looking for someone who brings a good vibe to our patients and team!
• Education: Minimum GCE 'O' Level / 'N' Level, ITE Certificate, or equivalent.