Reception and administrative Support |School |Yishun

WSH Experts Pte Ltd; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

WSH Experts Pte Ltd in Singapore is seeking a diligent front desk and administrative professional to manage reception, answer inquiries, and support students, parents, and staff with routine documentation and data entry.

You will assist with registration, enrolment tasks, events, and safety procedures, ensuring a welcoming, well-organised school environment for students and families.

Responsibilities

• Attend to walk-in visitors, parents, and students professionally.
• Answer and direct incoming phone calls and email enquiries.
• Manage the reception counter and maintain a welcoming environment.
• Handle incoming and outgoing mail, courier services, and deliveries.
• Maintain and update student, parent, and staff records as required.
• Prepare letters, notices, reports, and other administrative documents.
• Manage filing systems and ensure proper record keeping.
• Attend to students reporting sick or requiring assistance.
• Administering basic First Aid to students.
• Contact parents regarding student matters when required.
• Assist with the processing of student-related forms and applications.
• Support registration and enrolment-related administrative tasks.
• Coordinate booking of meeting rooms and bus.
• Monitor and maintain reception area supplies and stationery.
• Coordinate the arrangement, procurement, stock-taking, and inventory tracking of pantry supplies, first aid items, school uniforms, and other administrative or operational resources as required.
• Support school events such as setting up for meeting and school programmes.
• Monitor visitor entry and exit procedures.
• Ensure all visitors are properly registered and issued passes by the security.
• Report security concerns, incidents, or emergencies to the appropriate personnel.
• Liaise with vendors, contractors, and service providers.
• Coordinate off-site printing requests by receiving printed materials from vendors, verifying deliveries, and assisting with the distribution.
• Coordinate with teachers, department heads, and school leaders on administrative matters.
• Disseminate information to staff, students, and parents as instructed.
• Perform data entry and basic reporting.
• Assist with school surveys and administrative projects.
• Undertake any other duties assigned by the School Leader, Operations Manager, or Administration Manager.

Job description

Job Description

The Services required are set out as follows:

Front Desk & Customer Service

• Attend to walk-in visitors, parents, and students professionally.
• Answer and direct incoming phone calls and email enquiries.
• Manage the reception counter and maintain a welcoming environment.

Administrative Support

• Handle incoming and outgoing mail, courier services, and deliveries.
• Maintain and update student, parent, and staff records as required.
• Prepare letters, notices, reports, and other administrative documents.
• Manage filing systems and ensure proper record keeping.

Student & Parent Support

• Attend to students reporting sick or requiring assistance.
• Administering basic First Aid to students.
• Contact parents regarding student matters when required.
• Assist with the processing of student-related forms and applications.
• Support registration and enrolment-related administrative tasks.

School Operations Support

• Coordinate booking of meeting rooms and bus.
• Monitor and maintain reception area supplies and stationery.
• Coordinate the arrangement, procurement, stock-taking, and inventory tracking of pantry supplies, first aid items, school uniforms, and other administrative or operational resources as required.
• Support school events such as setting up for meeting and school programmes.

Security & Safety Duties

• Monitor visitor entry and exit procedures.
• Ensure all visitors are properly registered and issued passes by the security.
• Report security concerns, incidents, or emergencies to the appropriate personnel.

Communication & Coordination

• Liaise with vendors, contractors, and service providers.
• Coordinate off-site printing requests by receiving printed materials from vendors, verifying deliveries, and assisting with the distribution.
• Coordinate with teachers, department heads, and school leaders on administrative matters.
• Disseminate information to staff, students, and parents as instructed.

Other Duties

• Perform data entry and basic reporting.
• Assist with school surveys and administrative projects.
• Undertake any other duties assigned by the School Leader, Operations Manager, or Administration Manager.