Quality and Process Engineer

TRILOGY TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology firm based in Singapore seeks a Quality Manager to lead their Quality team. The ideal candidate will have at least a NITEC or Diploma in Electronics Engineering, with a minimum of two years' experience in quality and process management. Candidates must be bilingual in English and Mandarin to liaise effectively with both staff and customers. Responsibilities include ensuring quality targets are met, documentation of quality processes, and liaising with customers on production needs. Familiarity with ISO standards and a proactive approach to quality management is essential.

Qualifications

• Minimum 2 years of quality and process management experience in production.
• Internal auditor experience will be beneficial.
• Willing to work overtime when required.

Responsibilities

• Lead Quality team in company and implement effective policies to meet quality targets.
• Documentation and execution of reports on quality processes.
• Liaise with customer on production needs.

Skills

Bilingual in English and Mandarin

Good communication skills

Strong compliance to quality standards

Good interpersonal skills

Problem-solving skills

Ability to work independently and in a team

Education

NITEC or Diploma in Electronics Engineering or similar

Tools

ISO9001

ISO14001

ISO13485

Job description

Job Description & Requirements

• Possess at least NITEC or Diploma in Electronics Engineering or similar
• Minimum 2 years of quality and process management experience in production. Internal auditor experience will be beneficial.
• Good communication skills, bilingual in English and Mandarin to liase with staff and customers
• Positive working and learning attitude with great initiative and a good quality mindset
• Strong compliance to Quality standards and requirements
• Good interpersonal and problem-solving skills, pro-active, result-oriented, helpful
• Responsible, self-disciplined, fast learner and willing to teach, high flexibility and adaptability
• Willing to work overtime (even during weekend) when required
• Familiar with ISO9001 / ISO14001 / ISO13485 with past quality or process experience
• Able to multitask, work independently and as a team within tight deadlines and work schedule

Reporting directly to the Director, you shall be responsible to:

• Lead Quality team in company and implement effective policies to meet quality targets such as ensuring on-time delivery (OTD) is met for all projects with zero defects
• Documentation, preparation and execution of reports on quality processes and policies such as but not limited to: monthly OTD, Certificate of Conformity (COC), Checklist, QC report, Final Article Inspection (FA) report, Root Cause Analysis, Return Merchandise Authorization (RMA), SO report, etc.
• Liaise with customer on production needs
• Interpret technical drawings and translate into work instruction (WI) process for the production
• Strict enforcement of company quality processes
• Meet On-time-delivery (OTD)
• Internal Quality Reject / Return merchandise authorization (RMA)
• 8D report / 5 Ys / Corrective action(s)
• High yield, zero rejects
• Provide training and education to production on various Quality Processes
• Update timely on document changes and to be reflected to production, ensuring production knows its SOP, purpose, and practice it
• Plan, strategize and push-down improvement plans in processes, and monitor/ follow-through the effectiveness of new implementation
• Prepare necessary documents and execution for audits, both internal and external (i.e. on team, auditors, suppliers, internal audit etc.)
• Be on the ground to gain insight and understanding on production process in order to improve quality standards
• Conformity to industry standards (e.g. IPC Class 3)
• Debugging and testing of electronics circuit boards
• Ensure safety 5S and environmental policies are enforced
• Ensure equipment maintenance and timely calibration of critical equipment
• Maintain quality manual and records