QA Risk Lead — KYB, Underwriting & Fraud Ops

Airwallex; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Airwallex in Singapore is seeking a risk-domain QA expert to strengthen our risk operations program. You will own QA activities across risk domains, drive improvements, and deliver reliable assessments to support a robust risk management framework.

You will collaborate with global stakeholders, lead or support cross-functional projects, and apply data-driven analysis to identify gaps, root causes, and practical remedies, while maintaining strong Mandarin and English communication.

Qualifications

• Minimum 5 years of risk management experience in payments or financial services.
• Deep knowledge of regulatory requirements, brand risk, credit risk, fraud and dispute management.
• At least 1–2 years of experience in process optimization.
• Prior Quality Control or Quality Assurance experience is desirable.
• Strong analytical and problem-solving skills with data interrogation ability.
• Excellent verbal and written communication in Mandarin and English.

Responsibilities

• Conduct daily QA checks on risk operations to ensure compliance with internal standards and external regulatory requirements.
• Own risk domain QA programs, delivering evaluations with high productivity and precision.
• Deliver monthly QA reports identifying operational errors, gaps and system limitations.
• Analyze root causes of gaps and provide actionable solutions, monitoring remediation progress.
• Collaborate with global stakeholders to improve operational quality, procedures and systems.
• Proactively lead or support global projects for quality uplift.

Skills

Risk management

Regulatory knowledge

QA experience

Analytical skills

Bilingual Mandarin & English

Job description

Airwallex in Singapore is seeking a risk-domain QA expert to strengthen our risk operations program. You will own QA activities across risk domains, drive improvements, and deliver reliable assessments to support a robust risk management framework.

You will collaborate with global stakeholders, lead or support cross-functional projects, and apply data-driven analysis to identify gaps, root causes, and practical remedies, while maintaining strong Mandarin and English communication.