Associate, Operations Quality Assurance (KYB/ Underwriting/ Fraud)

Seoulstart; Singapore; Hybrid; SGD 70,000 - 110,000; Full time

Job summary

Seoulstart in Singapore is seeking a seasoned risk management professional to run daily QA checks on payment risk operations and own QA programs across the domain.

You will deliver monthly QA reports detailing errors, gaps, and system limits, and collaborate to strengthen regulatory compliance, credit risk controls, and dispute handling.

Qualifications

• Bring 5+ years of risk management experience in payments or financial services.
• Thorough understanding of regulatory requirements, credit risk, fraud, and dispute management.
• 1–2 years of process optimisation experience.

Responsibilities

• Run daily quality assurance checks on risk operations casework.
• Own risk domain QA programs and complete evaluations accurately.
• Deliver monthly QA reports identifying errors, procedural gaps, and system limits.

Skills

Risk management

Quality assurance

QA program ownership

Regulatory requirements

Credit risk

Fraud management

Dispute management

Process optimisation

Job description

• Run daily quality assurance checks on risk operations casework.
• Own risk domain QA programs and complete evaluations accurately.
• Deliver monthly QA reports identifying errors,procedural gaps,and system limits.

What they want

• Bring 5 or more years of risk management experience in payments or financial services.
• Understand regulatory requirements,credit risk,fraud,and dispute management.
• Show 1 to 2 years of process optimisation experience.

Nice to have

• Bring prior quality control or quality assurance experience.