ROLES AND RESPONSIBILITIES
- Attend to Customer meeting and con call, to resolve quality issues and returns with effective 8D Reports.
- Work with the cross functional teams to improve the process, product quality and achieve the company and departmental KPIs.
- Responsible for resolving quality issues related to raw material, in-process, outgoing and customer complaints.
- Support for New Product Introduction (NPI) and raw material First Article qualification, oversee the quality of new products from sample build to mass production by building a robust process.
- Monitor Supplier Performance and liaise with Suppliers to resolve quality issues and handling of NCMR .
- Conduct Internal Audits and Supplier Audits.
- Responsible for environmental compliance conformity declaration of raw material ( Eg. RoHs, reach, Conflict Minerals, Prop65, etc) to Customers.
- Liaise with 3rd Party Test Lab on the raw material quotation and reviewing the Decapsulation Reports for Customer's approval.
- Co-ordinate with functional teams on Customer's Agreement documents and Sustainability related Survey.
*Candidates with more experience will be considering for senior role.
ESSENTIAL QUALIFICATIONS / REQUIREMENTS
- Degree in the field of Mechanical/ Electrical & Electronics Engineering or equivalent /Diploma with at least 3 years of experience in quality management / manufacturing environment.
- Experience in contract manufacturing of wire harness assembly, PCBA and Electro-mechanical assembly, handling of new products from new launch to mass production , on the Quality control & handling of Customer complaint & returns.
- Possess good knowledge of ISO9001, ISO13485, ISO 16949 QMS, with auditing experience is preferred. Experience in the Supplier audits and driving SCAR on material quality issues.
- Must be resourceful, independent with good analytical problem- solving , communication and interpersonal relationship skills.
- Experienced in creating Quality Procedures & knowledge of ESG Sustainability program is an advantage.
- Good analytical, communication and interpersonal relationship skill.
- Good knowledge on use of excel ( vlookup) and data mining skill is preferred.