Property Operations Lead: Vendor & Service Excellence

PEOPLE PROFILERS PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

PEOPLE PROFILERS PTE. LTD. in Singapore seeks a Property Operations & Vendor Management leader to oversee in-house security and cleaning teams, and to coordinate with outsourced providers for SLAs, KPI scores, and value delivery across a Grade A office campus.

You will drive procurement, budgeting and cost control, implement SOPs and governance, conduct inspections and audits, and build a high-performance team focused on safety, service excellence, and continuous improvement.

Qualifications

• Diploma in Property Management or related discipline with at least 3 years of relevant experience in commercial property management.
• Experience managing Grade A office buildings preferred.
• Proven experience managing security, cleaning and maintenance service providers.
• Experience in budgeting, financial analysis and cost management.
• Involvement in setting up, transforming or insourcing security and cleaning functions is advantageous.

Responsibilities

• Lead the in-house security and cleaning team.
• Manage outsourced building services providers and establish SLAs, performance metrics and KPI scorecards.
• Conduct regular performance reviews and ensure contractors deliver value and quality services.
• Lead tender exercises, contract negotiations and procurement activities.
• Drive continuous improvement and productivity initiatives across all service providers.
• Develop and implement operational policies, SOPs and governance frameworks.
• Conduct regular inspections and audits to ensure presenting standards, safety and service delivery.

Skills

Leadership

Budgeting

Contract Negotiations

SLA & KPI Management

Education

Diploma in Property Management or related discipline

Job description

PEOPLE PROFILERS PTE. LTD. in Singapore seeks a Property Operations & Vendor Management leader to oversee in-house security and cleaning teams, and to coordinate with outsourced providers for SLAs, KPI scores, and value delivery across a Grade A office campus.

You will drive procurement, budgeting and cost control, implement SOPs and governance, conduct inspections and audits, and build a high-performance team focused on safety, service excellence, and continuous improvement.