Property Executive (Clementi)

XIAOHONG PROPERTY MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading property management firm in Singapore seeks a dedicated Operations Support role to assist in managing the operations and maintenance of a retail mall. The ideal candidate should possess a Diploma in Engineering or a related field with 1-2 years' experience in property management. Strong leadership and problem-solving skills are essential, along with good communication abilities. Familiarity with Mandarin is a plus in this dynamic role focused on maintaining high operational standards and tenant satisfaction.

Qualifications

• Minimum 1 to 2 years of relevant experience in property management.
• Experience in facility management in shopping mall or retail environment is advantageous.
• Ability to communicate with Mandarin-speaking tenants is a bonus.

Responsibilities

• Support the Operations Manager in managing effective operations and maintenance of the retail mall.
• Manage feedback and service requests in a timely manner.
• Coordinate operation programs and execute maintenance works for optimal mall performance.
• Conduct regular inspections of common areas and follow up on outstanding works.
• Prepare maintenance reports and incident reports accurately and on time.

Skills

Leadership

Interpersonal skills

Problem-solving

Communication skills

Education

Diploma in Engineering (Mechanical/Electrical) / Real Estate / Facilities / Building / Estate Management

Job description

Roles & Responsibilities

You will support the Operations Manager in managing effective operations and maintenance of our retail mall.

Responsibilities:

• Manage and attend to all feedback and service requests in a timely manner
• Coordinate operation programs and execute maintenance works to ensure the mall operates at optimum level
• Assist Operation Manager in preparation of Operations annual budget, manage and administer all maintenance contracts and supervise expense for the operational needs of the mall
• Conduct regular inspections of all common areas, public walkways, building surrounding facade and following up on outstanding works
• Co‑ordinate Tenancy fitting-out works and manage term contractors' work
• Lead the technicians and manage vendor services to achieve the required professional standards in day‑to‑day operations
• Liaison with government authorities / statutory boards and other divisions on matters relating to management and maintenance of the mall/building
• Ensure all facilities are maintained and managed in full compliance with all statutory requirements
• Preparation of all necessary maintenance reports, incident report accurately and on time
• Part of Company Emergency Response Team (i.e. Site Incident Controller, First Aider, etc)
• Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall
• Any other duties assigned

Requirements:

• Minimum Diploma in Engineering (Mechanical/Electrical) / Real Estate / Facilities / Building / Estate Management
• At least 1 to 2 years of relevant experience in property management
• Exhibit strong initiative, leadership, and interpersonal skills
• Able to work within tight timelines, resourceful and systematic in resolving problems
• Good communication skills
• Ability to communicate with Mandarin‑speaking tenants is advantageous
• Experience in facility management in shopping mall or retail environment will be an added advantage