Customer Service Officer - Property Concierge (6-Month Contract)

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 14,000 - 24,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD in Singapore invites a Front Desk/Customer Service Assistant to join a six-month contract at Raffles Place. You will greet visitors warmly, answer calls and maintain service-request records, while supporting the Property Manager and team with administrative tasks.

Working hours are 830 to 530, Monday to Friday. The role emphasizes professionalism, prompt responses, and adherence to security procedures in daily operations, including emergency notifications as required.

Responsibilities

• Displays a good disposition with warm, friendly, professional greeting to all those entering the property.
• Answers telephone in friendly, professional manner.
• Maintains accurate records of service requests and status.
• Maintains records and logs of service requests and tracks their status.
• Responds promptly with accurate and thorough information according to the specific request.
• Provides administrative assistance to the Property Manager and other members of the property management team.
• Follows security and emergency procedures as defined for the property.
• Responds to emergency situations in a calm, efficient manner.
• Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures

Job description

RECRUIT EXPRESS PTE LTD in Singapore invites a Front Desk/Customer Service Assistant to join a six-month contract at Raffles Place. You will greet visitors warmly, answer calls and maintain service-request records, while supporting the Property Manager and team with administrative tasks.

Working hours are 830 to 530, Monday to Friday. The role emphasizes professionalism, prompt responses, and adherence to security procedures in daily operations, including emergency notifications as required.