Programme Management Executive

CTES Consulting Pte Ltd; Singapore; On-site; SGD 40,000 - 54,000; Full time

Job summary

CTES Consulting Pte Ltd seeks a Senior Executive / Executive (Planning & Programme Management) to support programme scheduling, resource planning, student administration and day-to-day programme operations.

This is a 1-year contract role, with potential renewal or conversion based on performance and organisational headcount.

Qualifications

• Degree in any discipline.
• Experience in Private Education is advantageous.
• Strong planning, organisational and administrative skills.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Plan and coordinate programme schedules and timetables using Syllabus Plus.
• Coordinate teaching assignments for full-time and Associate Lecturers.
• Liaise with vendors on lecturer placement, contracts and payroll.
• Plan and manage programme resources including rooms and lecturers.
• Maintain programme and lecturer information in relevant systems.
• Coordinate examination schedules and assessment preparation.
• Provide student services support including orientation and enrolment.
• Handle deferment, extensions, exemptions, transfers and fee payments.

Skills

Planning & Scheduling

Resource Planning

Stakeholder liaison

Administrative skills

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

We are looking for a Senior Executive / Executive (Planning & Programme Management) to support programme scheduling, resource planning, student administration and day-to-day programme operations.

This is a 1-year contract role, with potential renewal or conversion based on performance and organisational headcount.

Key Responsibilities

• Plan and coordinate programme schedules and timetables using Syllabus Plus, based on programme requirements and input from the Schools.
• Work with Heads of Schools to coordinate teaching assignments for full-time and Associate Lecturers, and maintain an updated pool of Associate Lecturers.
• Liaise with vendors on outsourced activities such as lecturer placement, contract issuance and payroll processing, and provide required information where necessary.
• Plan and manage programme resources, including rooms and lecturers, to support smooth programme delivery.
• Maintain and update programme and lecturer information in eTeam and other applicable systems.
• Coordinate examination schedules, main and re-examinations, and support the preparation of assessment materials.
• Provide student services support, including orientation, enrolment, attendance monitoring, course administration and handling of student requests.
• Follow up on student matters such as deferment, extension, exemption, programme transfer, withdrawal, fee payment and examination absences.
• Monitor students’ study pathways, attendance and module enrolment, and follow up on students who may require additional support.
• Liaise with internal academics, university partners and relevant departments on programme administration and operational matters.
• Support lecturer orientation and maintain good working relationships with internal and external stakeholders.
• Perform other ad-hoc duties as required.

Requirements

• Degree in any discipline with a minimum of 2 years of working experience.
• Prior relevant experience in the Private Education industry will be an advantage.
• Meticulous, self-motivated and able to manage multiple tasks effectively.
• Strong planning, organisational and administrative skills with good attention to detail and accuracy.
• Able to work independently and manage priorities under pressure.
• Good written and verbal communication skills, with the ability to liaise effectively with internal and external stakeholders.
• Good understanding of higher education qualifications in Singapore and internationally.
• Proficient in Microsoft Office applications, including Word, PowerPoint and Excel.
• Knowledge and experience in using resource optimization tools will be advantageous.
• Able to work rostered shift hours from 8.30am to 6.00pm or 10.00am to 7.00pm.