Product Manager - Buyer Experience & Order Fulfillment

Shopee; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Shopee in Singapore is seeking a product professional to identify and deliver enhancements across order processing and buyer interactions. You will work with engineering, design, and business teams to translate requirements into practical features that improve conversion and satisfaction.

You will analyse user behavior and metrics to measure impact, gather feedback, and steer initiatives from planning through post-launch evaluation, ensuring timely delivery and alignment with business goals.

Responsibilities

• Identify and develop product enhancements to improve the buyer experience, especially across order processing
• Understand business requirements, workflows and user challenges to identify opportunities for product improvements
• Collaborate with engineering, design and business stakeholders to define product requirements and translate business needs into practical solutions
• Analyse user behaviour, product performance and business metrics to evaluate product effectiveness and identify areas for improvement
• Work with relevant teams to gather feedback, assess product outcomes and refine features based on data and user insights
• Manage product initiatives from requirements gathering and planning through development, implementation and post-launch evaluation
• Coordinate with stakeholders to establish priorities, manage project timelines and ensure product deliverables are completed effectively

Job description

Shopee in Singapore is seeking a product professional to identify and deliver enhancements across order processing and buyer interactions. You will work with engineering, design, and business teams to translate requirements into practical features that improve conversion and satisfaction.

You will analyse user behavior and metrics to measure impact, gather feedback, and steer initiatives from planning through post-launch evaluation, ensuring timely delivery and alignment with business goals.