Product Manager - User, Buyer & Marketing

Shopee; Singapore; On-site; SGD 90,000 - 180,000; Full time

Job summary

Shopee is seeking a Product Manager to own the integration and management of consumer and business accounts, shaping the account shared service and its partner integrations. You will drive login, signup, authentication, and account management enhancements across Shopee and the SEA Group.

You will design targeted user campaigns and collaborate with business, design and engineering teams to deliver scalable products on a tight, agile schedule.

Qualifications

• Bachelor's or above in a relevant field (Business Analytics, CS/Engineering, HCI/Design).
• Experience in product management for account management/platform integration preferred.
• Ability to manage multiple projects in a dynamic, agile environment.
• Strong communication of complex business/technical information.

Responsibilities

• Own the integration and management of consumer and business accounts for the account shared service.
• Drive Login, Signup & Authentication roadmap across Shopee and SEA Group.
• Design and execute user campaigns to drive conversion and engagement.
• Foster cross-team collaboration to deliver high-quality, scalable products and ensure timely delivery.

Skills

Product management

Account integration

Cross-team collaboration

Analytical thinking

Education

Bachelor's degree in Business Analytics, Computer Science and Engineering, or HCI/Design

Job description

The Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.

About the Team:

The Shopee User Product team owns Shopee's user account platform and authentication ecosystem, building seamless login, signup and account management experiences across Shopee’s products. The team also drives user growth through product-led campaigns and lifecycle initiatives that improve engagement, conversion and user retention.

Job Description:

• Own the integration and management of both consumer (B2C) and business (B2B) accounts, driving Shopee's account shared service (login SDK, consent management, partner platform, etc.) and spearheading integration with partners


• Drive the Login, Signup & Authentication roadmap, delivering seamless UX for account registration, login, authentication and account management across Shopee and SEA Group


• Design and execute User Campaigns targeted at different user segments (e.g. new users, churn prevention, churn reactivation) to drive conversion and engagement


• Facilitate and foster cross-team collaboration across business stakeholders, design and engineering teams to deliver high-quality and scalable products


• Take ownership of the product development lifecycle and ensure timely delivery of products

Requirements:

• Bachelor's degree or above in Business Analytics, Computer Science and Engineering, Human-Computer Interaction/Design, or a related science/tech field preferred; A master’s degree is advantageous but not required


• Prior product management experience in account management/platform integration, user growth or lifecycle marketing (e.g. acquisition, retention, campaigns) is strongly preferred


• Self-starter mentality with ability to manage multiple projects in a dynamic and agile working environment


• Effectively communicate complex business/technical information with different audiences verbally or in writing


• Analytical and quantitative reasoning skills


• Good critical thinking and data-based decision-making skills