Product Manager - eCommerce Operations

shopee singapore private limited; Singapore; On-site; SGD 28,000 - 50,000; Full time

Job summary

Shopee Singapore Private Limited is seeking a motivated Product Management trainee to help identify and develop enhancements that improve the buyer experience, especially in order processing and purchase interactions.

You will collaborate with engineering, design and business stakeholders to translate requirements into practical solutions, analyze user behavior and product metrics, and support end-to-end delivery from planning to post-launch review.

Qualifications

• Strong analytical and critical thinking skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and coordinate stakeholders.
• Experience in product management, data analytics, or data-driven roles.
• Bachelor’s degree in any discipline; graduation by Jul 2027 and join by Aug 2027.

Responsibilities

• Identify and develop product enhancements to improve the buyer experience, especially across order processing and purchase interactions.
• Understand business requirements and user challenges to identify opportunities for product and process improvements.
• Collaborate with engineering, design and business stakeholders to define product requirements and translate needs into solutions.
• Analyse user behavior, product performance and metrics to evaluate effectiveness and identify improvements.
• Work with teams to gather feedback, assess outcomes and refine features based on data and insights.
• Manage product initiatives from requirements gathering through development, implementation and post-launch evaluation.
• Coordinate with stakeholders to establish priorities, manage timelines and ensure deliverables are completed effectively.

Skills

Analytical thinking

Data-driven mindset

Stakeholder communication

Project coordination

Cross-functional collaboration

Problem solving

Education

Bachelor's degree

Master's degree advantageous

Job description

The Product Management team at Shopee serves as the key liaison between the business, engineering, and design teams. The team is tasked with implementing strategies, roadmaps, and features that align with business goals. Their scope covers various functions, including Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, and Seller Service. Join us to work on a product that impacts millions of lives in Southeast Asia and Taiwan.

Job Description

• Identify and develop product enhancements to improve the buyer experience, particularly across order processing and purchase interactions

• Understand business requirements, operational workflows and user challenges to identify opportunities for product and process improvements

• Collaborate with engineering, design and business stakeholders to define product requirements and translate business needs into practical solutions

• Analyse user behaviour, product performance and business metrics to evaluate product effectiveness and identify areas for improvement

• Work with relevant teams to gather feedback, assess product outcomes and refine features based on data and user insights

• Manage product initiatives from requirements gathering and planning through development, implementation and post-launch evaluation

• Coordinate with stakeholders to establish priorities, manage project timelines and ensure product deliverables are completed effectively

Requirement

• Currently pursuing or has completed a Bachelor's Degree in any discipline from a reputable university with strong academic credentials. Candidates who are currently pursuing their Bachelor’s Degree should be expected to graduate by Jul 2027, and all candidates must be able to join us by Aug 2027

• Candidates who meet the above requirements and are currently pursuing a Master’s Degree or above must be able to join us on a full-time basis by Aug 2027. A Master’s Degree or above is advantageous but not required

• Prior experiences in product management, data analytics, or data-driven roles, internship or full-time

• Strong analytical and critical thinking skills, with the ability to evaluate problems systematically and develop data-informed solutions

• Ability to understand business processes, operational requirements and user needs, and translate them into actionable product improvements

• Good communication and interpersonal skills, with the ability to work effectively with stakeholders across different functions and backgrounds

• Strong organisational skills, with the ability to manage multiple priorities, coordinate stakeholders and work towards project deadlines