Product Manager - eCommerce Operations (2027 Graduate)

SHOPEE SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Shopee Singapore Private Limited is seeking a candidate for its Product Management team. You will identify product enhancements to improve buyer experience across order processing and purchase interactions, and collaborate with engineering, design and business stakeholders to translate requirements into practical solutions.

You will analyze user behavior and business metrics to evaluate impact, gather feedback, and manage initiatives from requirements through development and post-launch

Qualifications

• Currently pursuing or completed Bachelor's Degree with expected graduation by Jul 2027; join by Aug 2027
• Master's Degree or above advantageous but not required
• Experience in product management, data analytics, or data-driven roles
• Strong analytical and critical thinking; ability to derive data-informed solutions
• Able to translate business needs into actionable product improvements
• Good communication and interpersonal skills; able to work with diverse teams
• Strong organizational skills; manage multiple priorities and deadlines

Responsibilities

• Identify and develop product enhancements to improve buyer experience across order processing and purchase interactions
• Understand business requirements and workflows to identify improvement opportunities
• Collaborate with engineering, design and business stakeholders to define product requirements
• Analyze user behavior and product metrics to evaluate effectiveness and identify improvements
• Gather feedback, assess outcomes and refine features based on data and insights
• Manage product initiatives from requirements gathering through development, implementation and post-launch evaluation
• Coordinate with stakeholders to establish priorities and timelines for deliverables

Skills

Analytical thinking

Data-driven

Stakeholder management

Communication skills

Education

Bachelor's degree

Master's degree (advantage)

Job description

The Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.

Job Description:

• Identify and develop product enhancements to improve the buyer experience, particularly across order processing and purchase interactions
• Understand business requirements, operational workflows and user challenges to identify opportunities for product and process improvements
• Collaborate with engineering, design and business stakeholders to define product requirements and translate business needs into practical solutions
• Analyse user behaviour, product performance and business metrics to evaluate product effectiveness and identify areas for improvement
• Work with relevant teams to gather feedback, assess product outcomes and refine features based on data and user insights
• Manage product initiatives from requirements gathering and planning through development, implementation and post-launch evaluation
• Coordinate with stakeholders to establish priorities, manage project timelines and ensure product deliverables are completed effectively

Requirements:

• Currently pursuing or has completed a Bachelor's Degree in any discipline from a reputable university with strong academic credentials. Candidates who are currently pursuing their Bachelor's Degree should be expected to graduate by Jul 2027, and all candidates must be able to join us by Aug 2027
• Candidates who meet the above requirements and are currently pursuing a Master's Degree or above must be able to join us on a full-time basis by Aug 2027. A Master's Degree or above is advantageous but not required
• Prior experiences in product management, data analytics, or data-driven roles, internship or full-time
• Strong analytical and critical thinking skills, with the ability to evaluate problems systematically and develop data-informed solutions
• Ability to understand business processes, operational requirements and user needs, and translate them into actionable product improvements
• Good communication and interpersonal skills, with the ability to work effectively with stakeholders across different functions and backgrounds
• Strong organisational skills, with the ability to manage multiple priorities, coordinate stakeholders and work towards project deadlines