Product Manager: Post-Purchase Experience & Growth

Shopee; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Shopee's Product Management team serves as the liaison between business, engineering, and design, shaping strategy, roadmaps, and features across Financial Services, Supply Chain, Search, and more. Join us to impact millions of lives in Southeast Asia and Taiwan.

You will design post-purchase solutions, collaborate with stakeholders to improve workflows, and own the end-to-end product lifecycle, ensuring timely delivery and continuous iteration based on user feedback.

Qualifications

• Bachelor's degree or above, ideally in Business Analytics, Statistics, Engineering or related field.
• Strong analytical and logical thinking with data-driven problem solving.
• Ability to understand business pain points and deep dive into scenarios.
• Effective communication to collaborate with diverse stakeholders.
• Able to manage timelines and priorities across multiple stakeholders.
• Prior internship or work in product management, operations, or process optimisation.

Responsibilities

• Design and implement product solutions to improve user experience with a specific focus on the post-purchase user journey.
• Drive operational efficiency by deeply understanding the business team's concerns and their workflow.
• Work with the design and development team to translate our consumer insights and business know-how into products and systems that are impacting users' daily lives.
• Work with the business and data team to monitor product performance and iterate the design based on user feedback.
• Take ownership of the product development lifecycle and ensure timely delivery of products.

Skills

Analytical thinking

Logical thinking

Communication skills

Stakeholder management

Process optimisation experience

Education

Bachelor's degree or above in Business Analytics/Statistics/Engineering or related

Job description

Shopee's Product Management team serves as the liaison between business, engineering, and design, shaping strategy, roadmaps, and features across Financial Services, Supply Chain, Search, and more. Join us to impact millions of lives in Southeast Asia and Taiwan.

You will design post-purchase solutions, collaborate with stakeholders to improve workflows, and own the end-to-end product lifecycle, ensuring timely delivery and continuous iteration based on user feedback.