Product Executive/Engineer

HORIBA INSTRUMENTS (SINGAPORE) PTE LTD; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

HORIBA INSTRUMENTS (SINGAPORE) PTE LTD is seeking a Product Executive focused on water quality instruments. The role requires at least 2 years of laboratory testing experience, preferably with electrochemistry products such as meters and electrodes.

Strong communication, attention to detail, and a willingness to learn are essential; travel to distributors and customers is expected. You will support distributors and internal teams, perform hands-on testing and troubleshooting, and assist in

Qualifications

• Bachelor’s degree in science or engineering, preferably with Chemistry or Environmental Science.
• Minimum of 2 years of laboratory testing experience, preferably with electrochemistry products such as meters and electrodes.
• Excellent communication skills, both written and verbal.
• Strong attention to detail and organizational skills.
• Willing to travel and learn.
• Ability to work independently and as part of a team.

Responsibilities

• Develop a deep understanding of our water quality instruments and their applications.
• Provide excellent technical support to distributors and internal teams.
• Conduct hands-on testing and troubleshooting of our products.
• Process warranty claims, provide RGA numbers, and monitor shipments of warranty replacements.
• Collaborate with our graphics designer to prepare application notes, technical tips, videos, flyers, manuals, posters, and brochures.
• Collaborate with the sales and marketing teams to provide product expertise.
• Visit distributors and customers to conduct training, seminars, and workshops.
• Assist in the development of product documentation such as manuals and training materials such as presentation slides and FAQs.
• Plan and arrange webinars, distributors’ seminars, and product launches.
• Prepare and release newsletters.
• Stay updated with industry trends and advancements by attending exhibitions.

Skills

Excellent communication skills

Attention to detail

Organizational skills

Willing to travel

Teamwork

Independent work

Willingness to learn

Education

Bachelor’s degree in science or engineering

Job description

Job Description

We are seeking a dedicated and knowledgeable Product Executive to join our team. The ideal candidate will focus on becoming an expert in our water quality instruments and their applications. This role requires a minimum of 2 years of laboratory testing experience, preferably with electrochemistry products such as meters and electrodes. The successful candidate will possess excellent communication skills, be detail-oriented, and have a strong willingness to learn.

Key Responsibilities

• Develop a deep understanding of our water quality instruments and their applications.


• Provide excellent technical support to distributors and internal teams.


• Conduct hands-on testing and troubleshooting of our products.


• Process warranty claims, provide return goods authorization (RGA) numbers, and monitor shipments of warranty replacements.


• Collaborate with our graphics designer to prepare application notes, technical tips, videos, flyers, manuals, posters, and brochures.


• Collaborate with the sales and marketing teams to provide product expertise.


• Visit distributors and customers to conduct training, seminars, and workshops.


• Assist in the development of product documentation such as manuals and training materials such as presentation slides and frequently asked questions.


• Plan and arrange webinars, distributors’ seminars, and product launches.


• Prepare and release newsletters.


• Stay updated with industry trends and advancements by attending exhibitions.

Qualifications

• Bachelor’s degree in science or engineering, preferably with a background in Chemistry or Environmental Science.


• Minimum of 2 years of laboratory testing experience, preferably with electrochemistry products such as meters and electrodes.


• Excellent communication skills, both written and verbal.


• Strong attention to detail and organizational skills.


• Willing to travel and learn.


• Ability to work independently and as part of a team.