Key Responsibilities
- Business Development & Account Management: Manage existing accounts and develop new business activities, including pricing strategies, contract negotiations, tender submissions, technical support, and issue resolution.
- Sales & Profitability: Drive revenue, gross profit margins, and market growth while supporting company working capital and cash-flow goals in collaboration with the Finance Department (AR process).
- Customer Success: Help customers achieve their operational, quality, and productivity goals, while optimizing internal processes to deliver reliable service.
- Key Account Relations: Build and maintain strong, long-term relationships with key accounts (Partner & Trust segment) and business partners to ensure sustainable growth.
- Operational Alignment: Coordinate with the Logistics and Operations teams to align customer demand forecasts with inventory and supply chains.
- Market Intelligence: Collect and share market insights, competitor movements, customer portfolio shifts, and emerging business opportunities.
- Sales Presentations & Proposals: Lead technical and commercial presentations, proposal drafting, and project planning.
- Reporting & Compliance: Ensure full compliance with company policies and submit timely performance reports.
Traits & Competencies
Core Competencies: Problem-solving, Decision-making, Attention to detail
Personal Attributes: Integrity and ethics, Resilience, Initiative and ownership
Leadership & Collaboration: Team leadership, Cross-functional collaboration
Work Style: Independent and self-driven, Team-oriented, Comfortable in fast-paced environments
Cultural Fit: Aligns with company values, Strong customer focus, Growth mindset
Job Requirements
- Minimum Diploma in Science, Chemistry, Chemical Engineering, Environmental Science, or a related engineering discipline.
- 2 to 3 years of technical sales experience in chemical products or industrial solutions across sectors such as:
- Water treatment and power utilities
- Semiconductor and wafer fab manufacturing
- Chemical and petrochemical plants
- Food and pharmaceutical manufacturing Marine sectors
- Capable of regular customer site visits, which may involve walking or climbing stairs of moderate distance or height.
- Strong grasp of technical terms and concepts related to chemistry, chemical handling, water treatment, and fluid transfer.
- Good command of written and spoken English.
- Ability to communicate effectively with customers from diverse backgrounds. Proficiency in additional languages may be relevant where required for customer communication.
- A valid driving license and access to a personal vehicle (preferred)