Product Executive/Engineer (Water Quality Instruments)

JDA WMS PTE. LTD.; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

JDA WMS Pte Ltd in Singapore seeks a technical support professional to develop product expertise in water quality instruments, provide support to distributors and internal teams, and assist with product marketing, training, and documentation.

You will conduct hands-on testing, process warranty claims, create application notes and manuals with the marketing team, and run workshops and webinars at distributor sites and events.

Qualifications

• Bachelor's degree in Science or Engineering, preferably in Chemistry or Environmental Science.
• Minimum 2 years of laboratory testing experience, preferably with electrochemistry products (e.g., meters and electrodes).
• Excellent written and verbal communication skills with strong attention to detail.
• Willingness to travel and learn.
• Ability to work both independently and collaboratively in a team.

Responsibilities

• Technical Support & Testing: Provide technical assistance to distributors and internal teams, and conduct hands-on product testing and troubleshooting.
• Warranty & Claims: Process warranty claims, issue Return Goods Authorization (RGA) numbers, and track replacement shipments.
• Content & Marketing Collaboration: Work with graphic designers and sales/marketing teams to produce application notes, manuals, tech tips, videos, flyers, and newsletters.
• Training & Event Planning: Visit distributors and clients to conduct workshops, seminars, and training, while organizing webinars, product launches, and distributor events.
• Industry Engagement: Attend exhibitions to stay updated on industry trends and advancements.

Skills

Communication skills

Travel readiness

Independent / team player

Education

Bachelor's degree in Science or Engineering

Job description

Role Summary

This role focuses on developing product expertise in water quality instruments, providing technical support to internal teams and distributors, and assisting with product marketing, training, and documentation.

Key Responsibilities

• Technical Support & Testing: Provide technical assistance to distributors and internal teams, and conduct hands‑on product testing and troubleshooting.
• Warranty & Claims: Process warranty claims, issue Return Goods Authorization (RGA) numbers, and track replacement shipments.
• Content & Marketing Collaboration: Work with graphic designers and sales/marketing teams to produce application notes, manuals, tech tips, videos, flyers, and newsletters.
• Training & Event Planning: Visit distributors and clients to conduct workshops, seminars, and training, while organizing webinars, product launches, and distributor events.
• Industry Engagement: Attend exhibitions to stay updated on industry trends and advancements.

Requirements

• Bachelor's degree in Science or Engineering, preferably in Chemistry or Environmental Science.
• Minimum 2 years of laboratory testing experience, preferably with electrochemistry products (e.g., meters and electrodes).
• Excellent written and verbal communication skills with strong attention to detail.
• Willingness to travel and learn.
• Ability to work both independently and collaboratively in a team.

JDA WMS Pte Ltd | EA Personnel: Pham Thi Tuyet Mai

EA License No: 23S1595 | EA Registration No: R25127838