Product Engineer (Technical Instruments)

RECRUIT EXPERT PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

RECRUIT EXPERT PTE. LTD. in Singapore seeks a Product Engineer (Technical Instruments) to build deep product knowledge, covering instrument functions, procedures, and practical applications.

The role involves addressing technical inquiries from distributors, customers and colleagues with clear guidance and effective solutions. The successful candidate will perform product evaluations, operational checks and diagnostic testing to identify and resolve technical concerns, and manage warranty cases

Qualifications

• Degree in Chemistry or equivalent.
• Experience with laboratory testing and diagnostics.
• Strong analytical thinking and troubleshooting.
• Willingness to travel for customer visits and events.

Responsibilities

• Build and maintain product knowledge, including instrument functions and procedures.
• Respond to technical inquiries from distributors, customers and colleagues with guidance and solutions.
• Perform product evaluations, operational checks and diagnostic testing to identify and resolve technical concerns.
• Manage product warranty cases, including claim assessment, return documentation, and coordination of replacements.

Skills

Laboratory testing

Analytical thinking

Troubleshooting

Travel flexibility

Education

Degree in Chemistry

Job description

Product Engineer (Technical Instruments)

• Build and maintain comprehensive product knowledge, including instrument functions, operating procedures, and practical applications.
• Respond to technical inquiries from distributors, customers, and colleagues, providing appropriate guidance and solutions.
• Perform product evaluations, operational checks, and diagnostic testing to identify and resolve technical concerns.
• Manage product warranty cases, including claim assessment, return authorization documentation, and coordination of replacement deliveries.

Requirements

• Degree in Chemistry or equivalent.
• At least 2 years experience of practical laboratory testing.
• Strong analytical thinking and troubleshooting capabilities.
• Willing to travel when required and participate in customer visits and industry events.

Please note that only shortlisted candidates will be notified.

EA Licence: 19C9701

Registration: R1326740