Presales Engineer-Singapore

Hikrobot; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Hikrobot in Singapore is seeking a pre-sales engineer to support customers in logistics automation, e-commerce, and ERP-WMS solutions. You will research customer needs, craft technical proposals, demonstrate products, and respond to inquiries, while collaborating with sales and the technical team.

You will also gather customer feedback for product teams and help tailor solutions, with opportunities to train internal staff and external partners. Mandarin and travel readiness are preferred.

Qualifications

• Bachelor degree or above in computer, automation, or logistics preferred.
• At least 3 years in logistics automation, e‑commerce or ERP-WMS.
• Experience in solution design, technical consultation, and tender/project bidding.
• Able to analyze demand and design IT solutions for logistics, manufacturing storage, e-commerce, and related IT systems.
• Good communication; Mandarin preferred; willing to travel overseas.

Responsibilities

• Provide pre-sales support: research customer demand, formulate technical proposals and tenders, explain technical solutions, demonstrate products, and answer inquiries.
• Assist sales to promote and sell products and problem solving solutions.
• Collect and feedback customer opinions on products and technology to the technical department.
• Develop solutions based on customer demand and assist engineers to implement them.
• Conduct technical training for internal sales, pre-sales and external partners.

Skills

Logistics automation experience

E-commerce/ERP-WMS experience

Solution design

Technical consultation

Tender / project bidding

Education

Bachelor degree or above in computer/automation/logistics

Job description

Region：Singapore

Location：2 VENTURE DRIVE #07-22, Singapore (608526)

Responsibilities:

• Responsible for pre-sales support of products and problem solving solutions, assisting sales to research and analyze customer demand, formulating technical proposal and tender, expounding on technical solutions, demonstrating products and answering technical inquiries.
• Assist sales to promote and sell products and problem solving solutions.
• Collect and feed back customer’s opinions on products and technology to the technical department.
• Deepen solutions according to customer’s demand, and assist technical engineers to implement solutions.
• Conduct relevant technical training for internal sales and pre-sales as well as external partners.

Qualifications:

• Bachelor degree or above; Computer, automatization or logistics majors are preferred.
• Have three years and above experience in logistics automation, e-commerce or ERP-WMS; experience in solution design, technical consultation, and project bidding is preferred.
• Capable of analyzing, guiding demand and designing solutions in logistics, manufacturing storage, e-commerce and related IT systems.
• Problem solving oriented, honest, pragmatic and responsible, highly enthusiastic and a team player.
• Good communication and presentation skills, English can be used as working language; Proficiency in Mandarin is preferred.
• Willing to overseas business travel is preferred.