Pre-Sales & Implementation Analyst

Hrnet Technologies; Singapore; On-site; SGD 52,000 - 90,000; Full time

Job summary

Hrnet Technologies is seeking a Pre-Sales & Implementation Analyst to understand client needs, recommend HR software solutions, and manage end-to-end system implementation. You will work closely with clients and internal teams to ensure smooth system setup, testing, training and deployment.

In this role you will collaborate with the Sales team on customised solutions, perform product demonstrations, and guide data migration, configuration and user adoption to achieve successful deployments.

Qualifications

• Diploma or Degree in HR, Business, IT or related field.
• 2+ years in HR software implementation, consulting, pre-sales or related role preferred.
• Strong understanding of HR processes and HR systems.
• Excellent communication and presentation skills.

Responsibilities

• Understand clients’ HR processes and business needs to recommend HR software solutions.
• Conduct product demonstrations and presentations highlighting features and value.
• Collaborate with Sales to develop customised solutions and SOWs.
• Manage end-to-end HR software implementation projects from requirements to go-live.
• Plan timelines, milestones, risks and ensure timely delivery.
• Configure workflows, user roles and system settings per client needs.
• Conduct data migration, testing and user acceptance testing.

Skills

Communication

Presentation

HR processes knowledge

Education

Diploma or Degree in HR, Business, IT or related field

Job description

Job Summary

We are looking for a Pre-Sales & Implementation Analyst to understand client needs, recommend suitable HR software solutions, and manage end-to-end system implementation. The role will work closely with clients and internal teams to ensure smooth system setup, testing, training and deployment.

Job Scope

1. Pre-Sales / Solution Consulting

• Understand clients’ HR processes, business needs and pain points to recommend suitable HR software solutions.
• Conduct product demonstrations and presentations, highlighting key features, benefits and value to clients.
• Work closely with the Sales team to develop customised solutions, proposals and Statements of Work (SOWs).
• Assess client requirements against system capabilities and recommend practical solutions or workarounds where needed.
• Clearly communicate system capabilities, limitations and recommended solutions to clients and internal teams.
• Maintain a strong understanding of the company’s HR software products and services to effectively advise clients.

2. Implementation Activities

• Manage end-to-end HR software implementation projects, from requirements gathering through to go-live and post-implementation support.
• Work closely with clients to understand their HR processes, system requirements and data migration needs.
• Plan and track project timelines, milestones, deliverables and potential risks to ensure timely implementation.
• Configure the HR software based on client requirements, including workflows, user roles and system settings.
• Perform data migration, system testing and user acceptance testing to ensure accuracy and functionality.
• Conduct client training and provide guidance on system usage, processes and best practices.
• Troubleshoot implementation issues and work with internal teams to resolve system or configuration concerns.
• Prepare and maintain project documentation, including project plans, status updates, user guides and implementation records.
• Stay updated on product features and enhancements, and contribute to internal process improvement and knowledge sharing.

Job Requirements

• Diploma or Degree in HR, Business, IT or a related field.
• At least 2 years of experience in HR software implementation, consulting, pre-sales or a related role preferred, but not required.
• Strong understanding of HR processes and HR systems.
• Good communication and presentation skills, with confidence in engaging clients.

* Please note that only shortlisted candidates will be contacted.