Pre-Sales & Implementation Analyst

HRNET TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

HRNET Technologies promotes a role for a Pre-Sales & Implementation Analyst to understand client needs, propose HR software solutions, and manage end-to-end system deployments.

You will partner with clients and internal teams to plan, configure, migrate data, run testing, train users and support go-live, with a focus on delivering value.

A diploma or degree in HR, business, IT, and 2+ years in HR software implementation or related roles is preferred.

Qualifications

• Diploma or Degree in HR, Business, IT or a related field.
• 2+ years in HR software implementation or related role preferred.
• Strong understanding of HR processes and HR systems.
• Good communication and presentation skills with client engagement confidence.

Responsibilities

• Understand client needs and HR processes to recommend suitable HR software solutions.
• Lead end-to-end HR software implementations from requirements through go-live and post-implementation support.
• Configure workflows, user roles and system settings per client requirements.
• Conduct data migration, testing and client training; address issues with internal teams.

Skills

Pre-Sales

Implementation management

Client communication

Presentation skills

Education

Diploma or Degree in HR/Business/IT

Tools

Data migration tools

Testing tools

Job description

Job Summary

We are looking for a Pre-Sales & Implementation Analyst to understand client needs, recommend suitable HR software solutions, and manage end-to-end system implementation. The role will work closely with clients and internal teams to ensure smooth system setup, testing, training and deployment.

Job Scope

1. Pre-Sales / Solution Consulting

• Understand clients' HR processes, business needs and pain points to recommend suitable HR software solutions.
• Conduct product demonstrations and presentations, highlighting key features, benefits and value to clients.
• Work closely with the Sales team to develop customised solutions, proposals and Statements of Work (SOWs).
• Assess client requirements against system capabilities and recommend practical solutions or workarounds where needed.
• Clearly communicate system capabilities, limitations and recommended solutions to clients and internal teams.
• Maintain a strong understanding of the company's HR software products and services to effectively advise clients.

2. Implementation Activities

• Manage end-to-end HR software implementation projects, from requirements gathering through to go-live and post-implementation support.
• Work closely with clients to understand their HR processes, system requirements and data migration needs.
• Plan and track project timelines, milestones, deliverables and potential risks to ensure timely implementation.
• Configure the HR software based on client requirements, including workflows, user roles and system settings.
• Perform data migration, system testing and user acceptance testing to ensure accuracy and functionality.
• Conduct client training and provide guidance on system usage, processes and best practices.
• Troubleshoot implementation issues and work with internal teams to resolve system or configuration concerns.
• Prepare and maintain project documentation, including project plans, status updates, user guides and implementation records.
• Stay updated on product features and enhancements, and contribute to internal process improvement and knowledge sharing.

Job Requirements

• Diploma or Degree in HR, Business, IT or a related field.
• At least 2 years of experience in HR software implementation, consulting, pre-sales or a related role preferred, but not required.
• Strong understanding of HR processes and HR systems.
• Good communication and presentation skills, with confidence in engaging clients.

* Please note that only shortlisted candidates will be contacted.