Post-sales Security Consultant

WECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading tech solutions provider in Singapore is seeking a Post-sales Engineer to deploy and support network security solutions for enterprise customers. This role includes implementing security products, troubleshooting incidents, and providing technical training. Candidates should have 2–5 years of relevant experience, particularly with firewalls and VPNs. Strong problem-solving skills are essential, along with a focus on customer success.

Qualifications

• 2–5 years of experience in post-sales support, NOC/SOC, or field engineering.
• Hands-on experience with multiple security solutions.

Responsibilities

• Implement and configure network security products.
• Provide Level 2/3 support and troubleshoot incidents.
• Conduct technical training and workshops.

Skills

Network security solutions

Firewall configurations

VPN tunnels

IDS/IPS

Threat intelligence tools

Job description

As a Post-sales Engineer, you’ll be responsible for deploying, supporting, and troubleshooting network security solutions for enterprise customers and channel partners. You will ensure customer success by providing exceptional technical implementation and escalation support.

Key Responsibilities:

• Implement and configure network security products on customer premises or cloud environments.
• Provide Level 2/3 support, troubleshoot complex security incidents, and perform root cause analysis.
• Conduct technical training, workshops, and handovers to partners and end-users.
• Work closely with vendors and internal support teams for advanced issue resolution.
• Monitor deployments to ensure performance, scalability, and compliance.
• Assist in upgrade planning, patching, and lifecycle management of deployed solutions.

Requirements:

• 2–5 years of experience in post-sales support, NOC/SOC, or field engineering for security solutions.
• Hands-on experience with firewall configurations, VPN tunnels, IDS/IPS, endpoint protection, and threat intelligence tools.

WeCruit Pte Ltd: EA License No. 20C0270

EA Personnel: Tan Soon Hock (Steven)

Registration Number: R1109889