Policy Operations Specialist

Recruit Express Pte Ltd; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore seeks an Admin/Operations assistant focused on policy administration and client services. You will assist with contracts, endorsements, member movements, and premium calculations, ensuring timely invoicing and documentation.

Strong Excel skills and proactive data handling are essential. You will work closely with the Team Lead to improve operational efficiency and support daily administrative tasks.

Qualifications

• Good time management and analytical skills.
• Detail-oriented and pro-active in daily tasks.
• Strong data handling and meticulous documentation.

Responsibilities

• Assist in issuing policy contracts and endorsements.
• Assist in issuing policy adjustments and member movements.
• Responsible for premiums computation and experience refunds.
• Ensure tax invoices, endorsement schedules and medical cards are issued on time.
• Liaise with direct clients/intermediaries on employee benefits queries via phone or email.
• Ensure accuracy of records entries and proper documentation.
• Collaborate with Section Head to identify operational improvement areas.
• Provide administrative support and perform ad-hoc tasks as assigned by Team Lead.

Skills

Time management

Analytical skills

Detail-oriented

Proactiveness

Tools

Microsoft Excel

Job description

Recruit Express Pte Ltd in Singapore seeks an Admin/Operations assistant focused on policy administration and client services. You will assist with contracts, endorsements, member movements, and premium calculations, ensuring timely invoicing and documentation.

Strong Excel skills and proactive data handling are essential. You will work closely with the Team Lead to improve operational efficiency and support daily administrative tasks.