Insurance Operations & Underwriting Support Specialist

Recruit Express Pte Ltd; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore seeks a policy operations coordinator to manage investment-linked policy operations, including fund switches, top-ups and withdrawals. You will liaise with internal teams to resolve processing delays and handle enquiries from financial representatives.

The role requires coordination with underwriting, claims, and actuarial teams to ensure timely underwriting and quotation processes, monitor pending cases, and drive closure.

Responsibilities

• Coordinate investment-linked policy operations, including fund switches, top-ups and partial withdrawals.
• Follow up on failed transactions and processing delays with relevant internal teams.
• Handle enquiries from financial representatives and liaise with internal departments to resolve operational issues.
• Coordinate with underwriting teams on medical and financial underwriting requirements.
• Follow up on policy applications and outstanding underwriting matters.
• Coordinate claims escalations involving death, disability and critical illness.
• Liaise with actuarial teams on special quotation requests.
• Monitor pending policy cases and coordinate with relevant departments to facilitate timely resolution and closure.

Job description

Recruit Express Pte Ltd in Singapore seeks a policy operations coordinator to manage investment-linked policy operations, including fund switches, top-ups and withdrawals. You will liaise with internal teams to resolve processing delays and handle enquiries from financial representatives.

The role requires coordination with underwriting, claims, and actuarial teams to ensure timely underwriting and quotation processes, monitor pending cases, and drive closure.