Insurance Policy Servicing Specialist

Recruit Express Pte Ltd; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

Recruit Express Pte Ltd is seeking an detail-oriented professional to join our insurance operations team in Singapore. You will handle daily policy servicing tasks, ensure accuracy, and maintain client records with updated personal and contact information.

Responsibilities include processing changes to premiums and beneficiaries, managing payouts such as maturities, surrenders, and withdrawals, and ensuring compliance with internal procedures and regulatory requirements.

Qualifications

• Experience in insurance operations or policy servicing is preferred.
• High accuracy and meticulous attention to detail.
• Able to handle high transaction volumes and strict timelines.
• Good communication and organizational skills.

Responsibilities

• Process daily policy servicing transactions accurately within turnaround times.
• Create and update clients' personal particulars and contact information.
• Process policy changes such as premium frequency, payment method, and beneficiaries.
• Handle policy payouts including maturity, surrender and withdrawals.
• Ensure service standards, procedures and regulatory requirements are met.

Skills

Insurance operations

Policy servicing

Attention to detail

Communication

Job description

Recruit Express Pte Ltd is seeking an detail-oriented professional to join our insurance operations team in Singapore. You will handle daily policy servicing tasks, ensure accuracy, and maintain client records with updated personal and contact information.

Responsibilities include processing changes to premiums and beneficiaries, managing payouts such as maturities, surrenders, and withdrawals, and ensuring compliance with internal procedures and regulatory requirements.