Insurance Policy Administration Specialist

PERSOL; Singapore; On-site; SGD 28,000 - 37,000; Full time

Job summary

PERSOL in Singapore is seeking a detail-oriented administrative professional to join the Policy Services team. You will handle daily admin tasks, document management and ensure service standards are met with accuracy.

You will manage mailboxes, record-keeping, and document preparation for scanning, while supporting ad-hoc duties as required. The role emphasizes integrity, teamwork and customer-focused service.

Qualifications

• GCE A-Level, Diploma or equivalent qualification.
• Strong integrity, accountability and teamwork.
• Good interpersonal skills with a customer-oriented mindset.
• Well-organised, systematic and meticulous with filing and documentation.
• Positive attitude and willingness to learn; able to follow procedures.
• Proficient in Microsoft Office applications.

Responsibilities

• Manage documents received via CSS Submission-SG mailbox.
• Record incoming letters and hand over to Office Services within the same day.
• Perform reconciliation checks on batch and ad-hoc printouts.
• Record and prepare documents for backend scanning.
• Collect documents submitted through Dropbox.
• Maintain proper document filing and record-keeping systems.
• Assist with other administrative duties and ad-hoc assignments.

Skills

Integrity

Teamwork

Customer-oriented

Organised

Meticulous

Documentation

Procedures

Willingness to learn

Education

GCE A-Level or Diploma

Tools

Microsoft Office

Job description

PERSOL in Singapore is seeking a detail-oriented administrative professional to join the Policy Services team. You will handle daily admin tasks, document management and ensure service standards are met with accuracy.

You will manage mailboxes, record-keeping, and document preparation for scanning, while supporting ad-hoc duties as required. The role emphasizes integrity, teamwork and customer-focused service.