Distribution Support Specialist

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading recruitment agency in Singapore seeks an experienced Logistics Coordinator to oversee the order flow from start to finish. The ideal candidate will manage documentation and track shipments, ensuring compliance with regulations. A bachelor's degree and at least five years of experience in customer service or inventory management are required. Proficiency in SAP and Microsoft Excel is essential, along with knowledge of IATA regulations. This position offers a dynamic environment and potential for professional growth.

Qualifications

• Minimum 5 years of experience in Customer Service or Inventory Management.
• Proficient in SAP ERP system.
• Strong skills in Microsoft Excel and Word.

Responsibilities

• Coordinate and manage daily order flow for customers.
• Create and consolidate deliveries and prepare export documentation.
• Track and report on shipment statuses and performance metrics.

Skills

Customer Service

Inventory Management

SAP

Microsoft Excel

Knowledge of IATA regulations

Education

Bachelor's Degree or equivalent

Job description

Responsibilities

• Perform Documents, tracks and reports the flow of daily orders for Channel Partners and Inter-companies as well as end users.
• Creates and consolidates outbound deliveries, Transportation Unit, for STOs and sales in SAP (ECC and EWM).
• Order Entry for Channel Partners and Inter-company.
• Creates export documentation.
• Performs PDO process in SAP.
• Coordinates and schedules all customer shipments for instrumentation and spare parts, and supply center orders.
• Daily follow-up on POD’s. Ensure/initiate action when no POD is received.
• Reporting on KPI including daily reporting of on time shipments, reported errors and missed shipments.
• Releasing shipment orders, preparing export documentation, coordinate special deliveries. Work with CS to review problem orders.
• Place purchase requisitions for indirect supplied and perform monthly accruals for same.
• Coordinates the flow of goods, including exception management, re-routing, expediting, and other actions required to meet expected lead times or other customer service requirements.
• Provides detailed analysis of end to end performance. Documents, tracks and reports the flow of daily orders transferred to the warehouse and delivered to the end customers.
• Supports reverse logistics and flow of RMAs (return material authorization) from customer to return center.
• Point of contact for order status inquiries from internal stakeholders and external service providers.
• Initiates and reviews PGI (Post Good Issue). Ensuring all shipment orders are completed and closed in SAP.
• Ensures export/import documentation is accurate and complete in the system.
• Track shipments of goods throughout the supply chain.
• Support warehouse activity as needed.
• Report all perceived hazards to Distribution Manager.
• Ensure compliance to GDPMDS/ISO/Risk Assessment requirements.

Requirements

• Bachelor's Degree or equivalent
• 5 year's working experience in Customer Service or Inventory Management Environment.
• Knowledge of SAP
• Proficiency in Microsoft Excel and Word
• Knowledgeable in IATA regulations, Incoterms and GTS is a plus.
• Knowledge of Temp logger process (coordination per destination)

For interested candidates, please submit your latest resume to [e-mail]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

EA License Number: 99C4599