Payroll Officer

Worldwide Hotels (WWH); Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Worldwide Hotels (WWH) in Singapore is seeking a Payroll Administrator to manage payroll for about 300 staff, handling attendance, leave, overtime and related HR data with accuracy and timeliness.

The role requires 1–2 years payroll experience, a business-related diploma, and strong multilingual communication. You may use AI productivity tools to streamline processes and contribute to a sustainable, inclusive workplace.

Qualifications

• 1–2 years of payroll experience.
• Experience with attendance and leave processing desirable.
• Able to communicate across levels in multiple languages.

Responsibilities

• Process payroll inputs for ~300 employees.
• Ensure attendance, overtime, and leave data accuracy.
• Resolve payroll discrepancies and report timely.
• Prepare tax clearance and annual statutory reporting.
• Maintain payroll records and documents.
• Support AI tools usage in payroll tasks.

Skills

Payroll processing

Multilingual communication

Team collaboration

Education

Diploma/Certificate/GCE O level in business-related discipline

Tools

AI-powered productivity tools (Copilot/ChatGPT)

Job description

Worldwide Hotels (WWH) is Singapore’s largest homegrown hotel group, with 46 properties and over 9,000 rooms across seven brands. We create accessible, well-located stays for today’s travellers while growing across Asia-Pacific, with 12 overseas hotels and more than 2,800 rooms in five key markets. Join a dynamic hospitality group driven by service, growth and meaningful guest experience.

Job Description

• Perform all payroll related functions for a headcount of approximately 300.
• Perform tax clearance and yearly reporting to authority.
• Submission of pro-family claims and any related authorities' salary claim eg. NS reservist pay, childcare, paternity & maternity.
• Monitor and verify employee attendance records, ensuring all attendance, leave and medical leave data are accurate and complete.
• Follow up with hotel branches on missing, incomplete or irregular attendance records, overtime claims and payroll-related discrepancies.
• Ensure all attendance, overtime, allowances and payroll inputs are accurately recorded, validated and processed before payroll cut-off.
• Investigate and resolve attendance and payroll discrepancies in a timely manner.
• Maintain proper payroll documentation and records, and support payroll operations as assigned by the Payroll Manager
• May require to perform AI-powered workplace productivity tools (eg Microsoft Copilot, ChatGPT or other approved AI applications).
• Support the company's sustainability & contribute to its efforts in building a more sustainable & inclusive organization.
• Perform other payroll-related duties as assigned by the Payroll Manager.

Job Requirements

• 1 to 2 years of payroll and related experience with work pass exposure
• Diploma/Certificate/GCE "O" level in business related discipline
• Confident to communicate and interact with all levels fluently in more than one language
• Ability to work under tight timelines and possess a positive mindset with a "can do" attitude
• Meticulous and focus in details
• Ability to work cohesively in a team
• Experience with AI-powered workplace productivity tools (e.g. Microsoft Copilot, ChatGPT, or other approved AI applications) will be an added advantage.