Payroll Officer

SATS Ltd.; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

SATS Ltd. in Singapore is seeking a Payroll Specialist to manage end-to-end payroll processing for a high-volume workforce.

You will ensure timely first salary payments for new joiners and handle resignations, salary adjustments, and statutory deductions with strict accuracy. The role requires 1–2 years of payroll experience, strong Excel skills, and a proactive, confidential approach in a fast-paced environment.

Qualifications

• 1–2 years of payroll experience in a high-volume environment.
• Knowledge of Singapore payroll laws including CPF, Employment Act and Income Tax Act.
• Proficiency in Microsoft Excel and ability to handle large data sets.
• Accuracy and high attention to detail with strong numerical skills.
• Ability to work independently and maintain confidentiality.

Responsibilities

• New Joiner Processing: review and unlock workflows for timely first salary payment.
• Resignation & Final Salary Processing: manage cessation, deductions and final statements.
• Salary Adjustments: process promotions, service confirmations and contract renewals.
• Government-Paid Leave Processing: handle statutory leave payments where applicable.
• NS Make-Up Pay Processing: process NS-related payments as required.
• Allowances, Deductions & Variable Earnings: process bulk allowances and variable earnings.
• Operational Support & Customer Service: respond to payroll queries and assist line departments.

Skills

Payroll processing

Attention to detail

Confidentiality

Communication skills

Numerate

Tools

Microsoft Excel

Job description

Company description:

About Us

Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Job description:

About Us

Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

1. New Joiner Processing

• Review and unlock workflows for new joiners to ensure timely and accurate first salary payment.

2. Resignation and Final Salary Processing

• Process employee resignations, including cessation and removal of fixed allowances based on advice received from line departments.
• Arrange for salary payment to be stopped for resigned employees, where applicable.
• Process payments and deductions specified in resignation letters.
• Verify CPF contribution calculations
• Submit IR21 forms for tax clearance for foreign employees, where applicable.
• Raise payment requests and prepare salary recovery letters, where required.
• Prepare and issue salary statements to ex-employees.

3. Salary Adjustments and Payment Administration

• Process salary adjustments for existing employees arising from promotions, confirmation of service, contract renewals and other employment changes.
• Ensure salaries are withheld and released accurately and within the required timelines.

4. Government-Paid Leave Processing

5. National Service (NS) Make-Up Pay Processing

6. Allowances, Deductions and Variable Earnings

• Process bulk allowances and deductions through Fast Entry transactions.
• Update and process variable earnings and deductions, including overtime claims and those relating to flexi staff.

7. Operational Support and Customer Service

• Provide coverage for assigned buddies during their absence to ensure continuity of payroll operations.
• Attend to and resolve employee and line department queries relating to payroll matters in a timely and professional manner.

Key Requirements

• At least 1-2 years of payroll experience, with a good understanding of the end-to-end payroll processing cycle.
• Familiarity with payroll systems and proficiency in Microsoft Excel.
• Knowledge of Singapore's Employment Act, CPF Act and Income Tax Act.
• Able to work independently with minimal supervision, demonstrate initiative and manage multiple payroll deadlines effectively.
• Numerate, meticulous and detail-oriented, with a strong commitment to accuracy.
• Experience in high-volume data processing is preferred.
• Demonstrates integrity and adheres strictly to confidentiality requirements.
• Good written and verbal communication skills.